1. naeem151287's Avatar
    My Xbox Music is crashing on start since I updated to Denim and even after today's update. I would like to uninstall and reinstall it, but can't figure out how. Any ideas?
    01-29-2015 03:20 AM
  2. Harrie-S's Avatar
    Did you already uppin and pin it on the start screen?
    Did you already use a soft reset?

    Anyhow try to use below method.
    http://m.windowscentral.com/how-to-u...-windows-phone
    01-29-2015 03:26 AM
  3. naeem151287's Avatar
    Yup. Tried unpin and pin, and soft reset as well. The date trick gives me an option to uninstall Music but when I click the Uninstall button nothing happens. I really don't want to hard reset for something so trivial.
    01-29-2015 05:05 AM
  4. Harrie-S's Avatar
    Yep a hard reset is a "hard" method.
    Not sure is you have SysApp Pusher or if this will solve it but it does not hurt to try.
    http://www.windowsphone.com/s?appid=...e-36335242ed2e
    01-29-2015 05:17 AM
  5. naeem151287's Avatar
    Will give it a shot, thanks.
    01-29-2015 06:01 AM
  6. naeem151287's Avatar
    Nope, SysApp Pusher doesn't have an option to uninstall any app.
    01-29-2015 06:07 AM
  7. Harrie-S's Avatar
    Sorry indeed it has not an uninstall function but maybe some system apps need an update. And after this update your problem is gone. It's however a long shot.
    01-29-2015 06:13 AM
  8. naeem151287's Avatar
    I didn't think of it like that. I'll give it another shot. I've had this problem before but a Xbox Music update fixed it. Now I've had this problem since Denim update last month and today's Music update didn't fix it. Maybe I'll just wait for the Windows 10 preview and hopefully they'll deliver a new Music app with it or another update which will fix the problem.
    01-29-2015 06:18 AM

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