1. cameroncr95's Avatar
    Earlier today my Lumia 635 from ATT turned off randomly. I turned it back on after charging it and now it simply shows a red nokia screen.

    I did some research into the matter and was instructed to use the windows phone recovery tool, which did not work. (Error: Operation ended in failure). Tried it 5 times with a different cable, sd, etc. Nothing.
    Tried the soft reset. Nothing.

    What can I do?
    04-23-2015 10:10 PM
  2. jontyfernz's Avatar
    Earlier today my Lumia 635 from ATT turned off randomly. I turned it back on after charging it and now it simply shows a red nokia screen.

    I did some research into the matter and was instructed to use the windows phone recovery tool, which did not work. (Error: Operation ended in failure). Tried it 5 times with a different cable, sd, etc. Nothing.
    Tried the soft reset. Nothing.

    What can I do?
    use nsu 4.3.2 to recover it
    04-24-2015 09:17 PM

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