1. imrajeshr's Avatar
    I have HTC 8S, with windows 8.1 updated (8.10.14219.341). It has been working good but suddenly whenever i use inbox (yahoo) / Internet explorer, the apps gets force close. I could not use any browser from Wstrore. All facing same issue.
    Please help me out here !!
    Thanks :)
    05-05-2015 10:12 PM
  2. djeire84's Avatar
    I have HTC 8S, with windows 8.1 updated (8.10.14219.341). It has been working good but suddenly whenever i use inbox (yahoo) / Internet explorer, the apps gets force close. I could not use any browser from Wstrore. All facing same issue.

    Please help me out here !!

    Thanks :)

    Have you tried soft resetting (power and vol down together) until you feel the phone vibrate into boot?
    imrajeshr likes this.
    05-05-2015 10:20 PM
  3. imrajeshr's Avatar
    Hi djeire84, Thanks for the help.
    I did the reset many times.. as soon as i open the IE and try access any website,, (ex.google.com) it gets force close.
    Not sure why there is no factory reset to roll back in to the initial version ... reset is happening only at the latest updated os version :(

    KR
    djeire84 likes this.
    05-06-2015 11:27 PM
  4. djeire84's Avatar
    Hi djeire84, Thanks for the help.

    I did the reset many times.. as soon as i open the IE and try access any website,, (ex.google.com) it gets force close.

    Not sure why there is no factory reset to roll back in to the initial version ... reset is happening only at the latest updated os version :(



    KR

    You could try using the Lumia recovery tool and flash a downgraded version of WP. I think you can flash WP8.1 onto it from there. Recovery is your best option at this juncture.
    ***Note backup your files and such first -- Settings.. Backup... Apps and settings***
    imrajeshr likes this.
    05-06-2015 11:56 PM

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