1. wasim sallam's Avatar
    suddenly some apps closed once I run them.
    they were working fine but now when i try to open they just crash and close,
    most of the apps are working fine but some apps and games, like MS health, Insider, some photo editing are not working.
    I tried resting the phone many times and still the same. I tried even without retrieve the backup or even try with another account,
    I also tried the recovery tools but can't find package for my phone
    some apps really relay on so can anyone help me with this.

    upoz.png
    06-07-2015 09:05 AM
  2. jefbeard911's Avatar
    suddenly some apps closed once I run them.
    they were working fine but now when i try to open they just crash and close,
    most of the apps are working fine but some apps and games, like MS health, Insider, some photo editing are not working.
    I tried resting the phone many times and still the same. I tried even without retrieve the backup or even try with another account,
    I also tried the recovery tools but can't find package for my phone
    some apps really relay on so can anyone help me with this.

    Click image for larger version. 

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    What OS version are you runnIng? W/what Lumina updates? WP8, 8.1Gdr1?
    ​Have you tried uninstalling and reinstalling the offending apps?
    wasim sallam and Laura Knotek like this.
    06-07-2015 11:13 PM
  3. wasim sallam's Avatar
    What OS version are you runnIng? W/what Lumina updates? WP8, 8.1Gdr1?
    ​Have you tried uninstalling and reinstalling the offending apps?
    I have Lumia Cyan installed, (GDR1)
    uninstall and installing the apps wont make any changes,
    even after hard reset
    06-08-2015 12:28 AM
  4. Laura Knotek's Avatar
    I have Lumia Cyan installed, (GDR1)
    uninstall and installing the apps wont make any changes,
    even after hard reset
    Have you gotten any error messages? If so, what do they say?
    wasim sallam likes this.
    06-08-2015 01:01 AM
  5. wasim sallam's Avatar
    Have you gotten any error messages? If so, what do they say?
    No, there is no error messages or like that.
    just closed immediately after lunch it.
    06-08-2015 01:35 AM

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