1. ozziegt's Avatar
    So I got a phone update yesterday on my Lumia 920, saying it was to fix some critical issue which could cause phones to reboot. I installed it. Well this morning my 2 year old was playing with my phone and somehow it got hard reset. Lost 3 years of photos and videos. I'm really bummed and now I don't trust my phone...have there been any other reports of something like this happening?

    I don't think my son did it. He was in kid's corner and I don't think his little hands can do the button combination to perform a hard reset.
    07-02-2015 07:59 AM
  2. Timbre70's Avatar
    If you have set up OneDrive outlook account to sync your photos and videos, it is not all lost.
    07-02-2015 08:16 AM
  3. ozziegt's Avatar
    No I didn't have OneDrive sync set up. Value my privacy too much. Fortunately I am into photography so I have plenty of photos and stuff on my regular camera and my wife takes a lot more photos and videos on her phone than I do. I'm still pretty salty about it though.
    07-02-2015 09:21 AM
  4. RumoredNow's Avatar
    Dude... 3 years worth of pics and vidz. You never backed them up anywhere?

    Sorry for your loss, but... Just ouch...

    Kids LOVE buttons. Your child may have reset your phone. Occam's Razor and all that. I mean it is a simple series, probably not that hard to do with a 3 year old's small hands struggling to hold the device combined with the natural precociousness of the age.

    I'm not sure who you worry about snooping at your OneDrive??? It's not web searchable and shows in no random search results. No one sees it unless you invite them in.

    Again, I'm sorry to hear you lost so much data, but I'm pretty sure you could have defended against it in many ways.
    07-02-2015 11:10 AM
  5. Sedp23's Avatar
    How did u not sync it with onedrive theres no privacy issues
    RumoredNow and neo158 like this.
    07-02-2015 07:38 PM
  6. xandros9's Avatar
    I'm ashamed to say that little kid me would delete and erase things more than I'd like to admit. Especially game saves.

    But the moral of the story here is to back up the phone! Sorry to hear but back up your things next time. Even if it hasn't erased then, phones don't last forever.
    Laura Knotek and RumoredNow like this.
    07-02-2015 08:39 PM
  7. mary beth hale's Avatar
    I keep hearing people say they are worried about cloud "privacy". Aren't things like email cloud based? I am showing my ignorance here about computers. Comfortable with phone usage but not very savvy about computers.
    07-02-2015 08:50 PM
  8. RumoredNow's Avatar
    I keep hearing people say they are worried about cloud "privacy". Aren't things like email cloud based? I am showing my ignorance here about computers. Comfortable with phone usage but not very savvy about computers.
    You are 100% correct, Mary Beth. Email is a cloud service and more valuable to hackers then your pictures of little Timmie's first steps.

    I think the iOS celebrity nudies hack scared a lot of people. I rest assured that 1) I have no such titillating pics in the cloud and 2) no one wants to see them anyway as I'm not a celebrity.
    07-02-2015 10:52 PM
  9. mary beth hale's Avatar
    You are 100% correct, Mary Beth. Email is a cloud service and more valuable to hackers then your pictures of little Timmie's first steps.

    I think the iOS celebrity nudies hack scared a lot of people. I rest assured that 1) I have no such titillating pics in the cloud and 2) no one wants to see them anyway as I'm not a celebrity.
    If someone wants to hack my email and OneDrive they will get a snooze fest
    Laura Knotek and TechFreak1 like this.
    07-02-2015 11:03 PM
  10. coldfilter's Avatar
    I didn't realize you could hard reset the 920 by using the external buttons.
    I get where your coming from with your worries over one drive security! That said its ridiculously easy to transfer photos and videos from your phone to a computer
    07-03-2015 03:19 AM
  11. gwinegarden's Avatar
    It's difficult to protect people from themselves.
    07-03-2015 07:57 AM
  12. RumoredNow's Avatar
    I get where your coming from with your worries over one drive security!
    Can you explain it to the rest of us? What is the privacy concern with OneDrive? Break it down like I'm a n00b.
    07-03-2015 09:52 AM
  13. coldfilter's Avatar
    Can you explain it to the rest of us? What is the privacy concern with OneDrive?.
    I could but I really can't be arsed
    07-03-2015 12:20 PM
  14. RumoredNow's Avatar
    I could but I really can't be arsed
    I really don't see any issues. I guess there are none. Thanks for the detailed list of concerns which equals zero.
    mary beth hale and xandros9 like this.
    07-03-2015 12:21 PM
  15. coldfilter's Avatar
    Some people are nervous about using cloud based services for back up , because they mistakenly believe it is an unsafe and insecure method of storage! Mainly in part due to a lack of knowledge on how the "cloud" functions, and the media HuHa resulting from Wikileaks and the PlayStation and icloud amongst others hacking scandals.
    It was in this context that I thought the OPs concerns are understandable. Nowhere did I state that they were justifiable
    07-03-2015 02:04 PM
  16. txkimmers's Avatar
    When using cloud storage services, ensure that your account password is secure and unique among all your other passwords, and use two-factor authentication whenever possible (and it is possible with an MS OneDrive account). Don't let your browser(s) save your password just to make it half-a-second faster to log into your account. And if you are not famous+gorgeous, worry more about the copies of the nekkid photos that you sent to your sweetie than the ones you saved to the cloud...
    Laura Knotek and RumoredNow like this.
    07-03-2015 05:08 PM
  17. neo158's Avatar
    I'm sorry but I just have no sympathy for you OP. You had two methods open to you to back up those photos and videos, one of which is completely automatic, and you chose not to use any of them.
    mary beth hale likes this.
    07-03-2015 05:19 PM
  18. TechFreak1's Avatar
    Well that should teach you a stark lesson, albeit a rather painful one.

    If you take a lot of pictures and videos, do this - once a week charge your phone via your laptop or computer.

    The idea here is simple, if your charging your phone via such a method it is much easier to copy all the data off your phone and back it up. Also you can still take calls when doing that - use a long usb cable, bluetooth handsfree or loud speaker.

    Personally, I would suggest moving all the data as a) you free up space b) you don't end up duplicates unless you manually move files over - for office work use onedrive to sync.
    07-03-2015 05:33 PM

Similar Threads

  1. New Lumia phone specs leaked
    By r0st4 in forum Upcoming & Rumored Phones
    Replies: 5
    Last Post: 07-21-2015, 11:33 PM
  2. New Band and Microsoft Helath update 02July15
    By bockersjv in forum Microsoft Band & Band 2
    Replies: 13
    Last Post: 07-06-2015, 12:40 PM
  3. SP3 10130 screen flickers after inatallation
    By mcheiron in forum Windows 10 Insider Preview
    Replies: 3
    Last Post: 07-02-2015, 09:48 PM
  4. Replies: 1
    Last Post: 07-02-2015, 11:00 AM
  5. 360 for Windows Phone, catch a ride on a spinning wheel
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-02-2015, 07:20 AM
LINK TO POST COPIED TO CLIPBOARD