1. asdfghjklhigga's Avatar
    So after getting the windows 10 preview build, I couldn't even check the wifi so then I installed the windows recovery tool to go back to windows 8.1 then I though everything was fine because I can actually see my wifi this time but, even though I type in the correct password it tells me its incorrect. Also if you do have a solution please do a step by step tutorial because I have found people say solutions but never explain how to do it. thanks
    07-08-2015 12:49 PM
  2. AV2RY's Avatar
    If you haven't soft reset your phone. Press and hold Power & Volume Down till phone vibrates.

    If that doesn't work do hard reset (this will erase everything from your phone). That's same as soft reset but this time Power & Volume Up
    07-08-2015 12:59 PM
  3. asdfghjklhigga's Avatar
    Thanks, but I forgot to mention I did a soft reset and a hard reset, not sure if hard reset and factory reset is same thing but I did do both
    07-08-2015 01:10 PM
  4. carraig's Avatar
    Just wondering, are there any other wireless networks in your area with the same name as your network?
    07-15-2015 01:13 PM

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