1. Ashish Sen's Avatar
    My laptop is not detecting My Windows Phone. I am using Lumia 720 with WP 8.1 and laptop is having Windows 10 installed. There is no problem with the Data Cable as well as i have tried with other phones. Can someone please advise.
    08-06-2015 12:21 PM
  2. Master Chaos5's Avatar
    Make sure you are connected to the internet. It will automatically start to download the drivers for windows phone.
    08-06-2015 12:23 PM
  3. Ashish Sen's Avatar
    Yeah, i am connected to the internet.
    08-06-2015 12:25 PM
  4. Master Chaos5's Avatar
    Try different USB ports, perform a soft reset on your device. Additionally, download the windows phone drivers for Microsoft website and se if that works.
    08-06-2015 12:30 PM
  5. RumoredNow's Avatar
    You may need to clear out the USB drivers. This often helps.

    Download this tool: View any installed/connected USB device on your system Open the folder and right click the exe, run as admin.

    In the USB driver view, delete any that are marked Lumia or Nokia. Close the utility. plug your 730 into the USB and allow the drivers to install.

    FWIW, I recently upgraded to 10 from 8.1 and had no issue getting my 1520.3 or my Win HD LTE recognized. It was as normal under 10 as before.
    libra89 and Ashish Sen like this.
    08-06-2015 10:23 PM
  6. smurfercom's Avatar
    My laptop is not detecting My Windows Phone. I am using Lumia 720 with WP 8.1 and laptop is having Windows 10 installed. There is no problem with the Data Cable as well as i have tried with other phones. Can someone please advise.
    10 just aint ready for prime time wait till the end of the year. I like my 8.1 probably won't even bother with 10 even for free...
    08-10-2015 10:20 PM
  7. Paul May's Avatar
    I've had instances like this and rebooting the phone worked like a charm
    08-10-2015 10:28 PM

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