1. Robert Menendez's Avatar
    My Nokia Lumia just shutdown,now it gives error message can't find bootable option press any key to shutdown.
    08-14-2015 05:55 AM
  2. aximtreo's Avatar
    I would suggest you download the Lumia Software Recovery program for the MS site. Once downloaded; open and plug your phone via USB cable and see if the program recognizes your phone. Hopefully it will and download the latest OS for your phone and install.

    If this does not work, there may be a hardware problem that will require sending it to a repair center.

    Let us know if you have any success.
    08-14-2015 09:09 AM
  3. Master Chaos5's Avatar
    I had the very same problem with my previous 520, apparently it was some hardware related problem. I had to send it to Nokia Care and they replaced my device (took 18 days for some ridiculous reason). I'd recommend you to try Nokia Software Recovery tool first, although I doubt that it'll do any good.


    Download and install Nokia Software Recovery tool from MS site.
    Connect your phone with your PC through the USB cable that came with the phone (it should automatically detect the phone, if it doesn't try another USB or change USB ports).
    NSR will guide you through the whole process, and wait for it to re-flash your device.
    08-14-2015 09:13 AM

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