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11-09-2015 11:00 PM
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  1. LumiaGuy's Avatar
    Uninstalled Nokia Here Drive+ from my Lumia 520 intending to try to reinstall it to my SD card in order to free up internal memory. Now I can't seem to find Here Drive+ anywhere to reinstall. Can anyone tell me why it is unavailable/gone?
    09-25-2015 03:38 PM
  2. Tumultus's Avatar
    As far as I remember, Nokia Here Drive+ got entirely replaced with HERE DRIVE.
    09-25-2015 04:22 PM
  3. LumiaGuy's Avatar
    Thanks? Your reply and the link you posted really don't help answer my question in any way.
    09-25-2015 04:27 PM
  4. Tumultus's Avatar
    You are welcome? The links to the current (and up-to-date) Here Drive app are all in the article. If you don't want to install it from there, your only option is a hard reset on your phone. However, if you do have auto updates for store apps enabled afterwards, your Here Drive+ will be updated to this version anyway.
    09-25-2015 05:40 PM
  5. LumiaGuy's Avatar
    Uh, when you click on the Here Drive+ link you posted, if you had looked a little closer, it says N/A and the Get the App button is non-functional. Also, since the app is listed unavailable, doing a Hard Reset on my phone would not accomplish my goal.
    Last edited by LumiaGuy; 09-25-2015 at 06:14 PM.
    09-25-2015 05:48 PM
  6. Tumultus's Avatar
    Well, then it is just another app WP lost along the way. I installed it last about a month ago on my 635. It still even is in the MY APPS list but when I click on it, it keeps showing a LOADING status on the top. (Still takes me to the app screen though.)

    Maybe it is down only temporary? I do know that I got an HERE DRIVE update the other week on my Note 4.
    09-25-2015 10:33 PM
  7. LumiaGuy's Avatar
    Thank you for trying to help

    I called Microsoft today and all they could say was to contact the developer at help.here.com. That website had no information/explanation as to why the app is unavailable. I messaged them through their contact system and will post back here if I get a response back from them...
    09-25-2015 10:58 PM
  8. Tumultus's Avatar
    Thank you for trying to help

    I called Microsoft today and all they could say was to contact the developer at help.here.com. That website had no information/explanation as to why the app is unavailable. I messaged them through their contact system and will post back here if I get a response back from them...
    I just shared the app via email from my phone and the link seems to work. At least it says "Get the app" on the page. :)

    http://www.windowsphone.com/s?appid=...5-a294d54df06f

    *** EDIT:
    Yep, works. Just removed HERE DRIVE on my 635 and reinstalled it over above link. Simply open the link from your Lumia device and you should be all good.
    gpobernardo likes this.
    09-25-2015 11:22 PM
  9. LumiaGuy's Avatar
    It still says N/A directly under the title and the Get App button is non-functional when I try to click it.
    09-25-2015 11:34 PM
  10. Tumultus's Avatar
    It still says N/A directly under the title and the Get App button is non-functional when I try to click it.
    That N/A means FREE. It is where you usually find the price. And as I said: open the link from your cell phone. (Just email it to yourself in case you don't want to navigate this forums on your mobile.

    Here is the link once more as plain text (I hope):
    http://www.windowsphone.com/s?appid=...5-a294d54df06f

    **** EDIT:
    Plain text link doesn't work, sorry! Trying it without the HTTP:

    windowsphone.com/s?appid=31bbc68c-503e-4561-8d85-a294d54df06f
    gpobernardo likes this.
    09-25-2015 11:56 PM
  11. LumiaGuy's Avatar
    I tried from my phone and just get the message "This item isn't available in the Store".
    09-26-2015 12:36 AM
  12. Tumultus's Avatar
    I tried from my phone and just get the message "This item isn't available in the Store".
    Weird. I have no problem getting it. You are on WP8.1, right?
    09-26-2015 12:42 AM
  13. LumiaGuy's Avatar
    Yes - Lumia 520 WP 8.1 OS Version 8.10.12393.890 Cyan.
    09-26-2015 12:51 AM
  14. Tumultus's Avatar
    Just tried it now on my Samsung Ativ S: uninstalled it, followed the link from the phone and reinstalled it without problems. However, I can't find the app via search in the store. Maybe it is just down temporarily and will be back soon in an updated version?
    gpobernardo likes this.
    09-26-2015 12:54 AM
  15. LumiaGuy's Avatar
    So, I got a reply back from someone @ help.here.com.

    "Thank you for reaching out to HERE Maps Support Team.

    We are aware of a technical issue thats preventing us from offering the HERE apps in the Windows Store for new Windows and Windows Phone 8, 8.1 and 10 users. We are working to resolve the problem and restore the availability of the HERE apps for new users.
    Unfortunately, I am very sorry to inform you that if you already uninstalled the app from your Lumia phone, you will not be able to download it again from the Windows Store until we have a resolution.

    We are very sorry for the inconvenience."
    09-28-2015 10:56 AM
  16. RoyalX's Avatar
    So we have to wait now.

    It happens too often that after an update the app doesn't work anymore on Windows Phone. !@#%!^#%&
    09-28-2015 05:01 PM
  17. nokiabolt's Avatar
    I just had to do a factory reset on my Lumia 635. At first, Here Maps and Drive showed as unavailable for this phone, but just was able to install. I would try it again..
    LumiaGuy likes this.
    09-29-2015 02:06 PM
  18. LumiaGuy's Avatar
    How recently did you do the Hard Reset?
    09-29-2015 02:39 PM
  19. nokiabolt's Avatar
    About 3 hours ago. I'm obviously not advising a hard reset to download these again, though. I'm sure it's slowly trickling back onto the store.
    09-29-2015 03:15 PM
  20. Post002's Avatar
    try enter the "store", push "[...]", select "my apps" and re-download the "HERE" apps from here

    It works for me (after a system reset)
    libra89 likes this.
    11-02-2015 08:31 AM
  21. tomseys's Avatar
    I was able to finally download HERE drive + and HERE maps to my Nokia 530 a couple of days ago after not being able to ever get it for months by using Sys App Pusher. It hadn't worked previously. Might want to try that.
    11-03-2015 12:49 AM
  22. LumiaGuy's Avatar
    try enter the "store", push "[...]", select "my apps" and re-download the "HERE" apps from here

    It works for me (after a system reset)
    Doesn't work for me - Here Drive does not show in My Apps
    11-03-2015 01:18 AM
  23. LumiaGuy's Avatar
    I was able to finally download HERE drive + and HERE maps to my Nokia 530 a couple of days ago after not being able to ever get it for months by using Sys App Pusher. It hadn't worked previously. Might want to try that.
    Shows as "Item not available - This item isn't available in the Store".
    Tinalilit likes this.
    11-03-2015 01:21 AM
  24. Tinalilit's Avatar
    It's work for me
    11-09-2015 10:52 AM
  25. Tinalilit's Avatar
    It works for me thank you Lumiaguy
    11-09-2015 10:53 AM
29 12

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