1. Dan TheMan86's Avatar
    I've encountered this really bad lockscreen glitch and I need to completely reset/restore my phone. How does the text message backup function work? There is the toggle to set the text message backup, but you don't see any progress bar or any way to manually back them up. Does the backup happen when you go through the Apps + Settings backup and tap "back up now"?? Thanks.
    09-29-2015 11:06 AM
  2. xandros9's Avatar
    It doesn't backup like you think it does. It's almost real-time backing up, so while turning it on after being off for some time might set some gears turning, if its been on for a while it'll be fine.

    I don't know if it happens explicitly when the main backup function is used, but it works regardless.
    gpobernardo and Dan TheMan86 like this.
    09-29-2015 01:51 PM
  3. gpobernardo's Avatar
    It does work, as xandros9 mentioned, but in my experience I've always noticed that at least the past few (2-3) day's worth of messages don't seem to get backed up.

    For really important messages, I take a screenshot of them and copy them to my PC. If they're sensitive information, I keep them in an encrypted folder. Technically, these are not backups, but at least I'll have the information I want when I need them.
    Dan TheMan86 and xandros9 like this.
    09-29-2015 01:59 PM
  4. Dan TheMan86's Avatar
    ahhh crap. I've never ever had the text message backup turned on until now. Well, I'll try to make do with the phone as is for a couple days, then hard reset. Thanks for the information you guys!
    gpobernardo likes this.
    09-29-2015 02:04 PM
  5. paulxxwall's Avatar
    Have any of you guy tried backing up recently? Mine gets to 96% then I get error messages any help please!
    09-29-2015 02:10 PM
  6. Dan TheMan86's Avatar
    Have any of you guy tried backing up recently? Mine gets to 96% then I get error messages any help please!
    Did it 3 times today with no problems. Granted, it usually takes 10+ minutes, but it finished. Hope your issue gets resolved!
    gpobernardo likes this.
    09-29-2015 03:21 PM
  7. Dan TheMan86's Avatar
    So I finally did a hard reset on the phone last night. The text message backup pretty much DID NOT WORK. It only saved a handful of messages from like a year ago, everything else was gone. A lot of memories are gone with those texts!! Oh well, just have to get over it.
    10-01-2015 07:27 AM
  8. Bagzton's Avatar
    I've never had a problem with texts backup. Done did hard reset severally and I kept getting my messages. Like Xandros did say, just give it time cos it's working in the background.
    xandros9 likes this.
    10-01-2015 07:44 AM
  9. xandros9's Avatar
    So I finally did a hard reset on the phone last night. The text message backup pretty much DID NOT WORK. It only saved a handful of messages from like a year ago, everything else was gone. A lot of memories are gone with those texts!! Oh well, just have to get over it.
    You have to give it a day or two, tops. I'm mostly confident they'll appear. (I say that because that's how it behaved for me usually - opening messages right off the bat brought up stuff from too-long-ago first, so I just went off and set up other things.)

    And make sure the settings are set to "all time" and all that jazz.
    gpobernardo likes this.
    10-01-2015 09:01 AM
  10. Dan TheMan86's Avatar
    I think mine didn't work because I haven't had that text backup setting turned on since day one. If they haven't come in by now, I don't think they ever will. I waited a couple days with the backup setting on, that was more than enough time for them to get backed up and it still didn't happen. I'm not getting my hopes up lol
    10-01-2015 09:47 AM
  11. Dan TheMan86's Avatar
    btw, does anyone know how to make it so the phone only vibrates once when receiving text messages? Before it would only vibrate once, but now, every time I get a text even when the screen is on, it vibrates 3 times and it's annoying the heck out of me!
    10-01-2015 01:50 PM

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