1. da_sann's Avatar
    Hi everyone!
    Recently changed lumia 920 to 830. Sometimes (2 of 3 actually) can't hear other side during phone call (both speakers just won't work). I wonder - does anyone has same troubles? Is this hardware or software problem? (os v. 8.10.15148.160)
    10-31-2015 11:52 AM
  2. ven07's Avatar
    is the in-call volume set to max? you can access it when someone calls you or if you place a call, by pressing the volume up button
    10-31-2015 12:43 PM
  3. da_sann's Avatar
    Yep, volume set to max. From time to time it can start normal and then sound starting to get "rustle" and just disappears, sometimes there is no sound at all even at the beginning of a call.
    11-01-2015 11:50 AM
  4. da_sann's Avatar
    Little update - trouble seems to appear only when phone app is used (nothing like that while using skype, viber e.t.c). I'm gonna try to do hard reset and check if anything changes...
    ven07 likes this.
    11-02-2015 03:18 PM
  5. ven07's Avatar
    Little update - trouble seems to appear only when phone app is used (nothing like that while using skype, viber e.t.c). I'm gonna try to do hard reset and check if anything changes...
    Any good news to share?
    11-02-2015 09:29 PM
  6. da_sann's Avatar
    Nope, I've done hard-reset and first two calls were good, but after few minutes, when I sync my settings and installed some apps (but not updates) whole situation happened again...sound getting "rustle" and disappears during phone call (regardless of using speaker mode or even headset). This just makes no sense at all, I think I'll try service center...
    ven07 likes this.
    11-03-2015 01:40 PM
  7. da_sann's Avatar
    Found it! SD card (tried 3 different cards) installed causing this behavior, still makes no sense, but at least found the "stimulus"....
    11-05-2015 01:53 PM

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