Wifi issue on T-mobile Nokia Lumia 635 and 530
Hi. I posted about this before but thought it had solved itself but apparently not.
When I connect to wifi with either tmobile nokia lumia 635 or 530, especially on startup where it will automatically connect, oftentimes it will show I have a limited connection and show I have no internet access instead of a secure connection. However, when it does this, the wifi/internet works fine on my 635/530. I can access pages and surf the web even with it showing i have no internet access (I have no data plan).
When it shows that I have limited connection, I can often force it to show a "secure" connection by either turning wifi on and off, or, by trying to connect to another wifi connection, and when it asks for the password (which of course I don't have) I cancel, and my connnection then goes "secure" instead of no internet access. Also, disconnecting my "no internet access" connection and reconnecting often fixes it. It's like it really does have a secure connection, but is reporting the status wrong.
In any case, I always have internet access. This is more just an annoyance and I would like it to work properly since it should be showing I have a secure connection, not that I have a limited connection and no internet access.
I've tried the usual things like a soft reset, restarting, making sure I have all the updates etc, and the issue continues.
In terms of info, the issue happens with both my T-mobile nokia lumia 635 and 530 in the same exact way.
My router/modem is an Arris TG16726 from time warner cable. I've read of some people who have been able to correct this issue by tweaking router settings but I'm not sure what to do or try.
Thanks.
Hi. I posted about this before but thought it had solved itself but apparently not.
When I connect to wifi with either tmobile nokia lumia 635 or 530, especially on startup where it will automatically connect, oftentimes it will show I have a limited connection and show I have no internet access instead of a secure connection. However, when it does this, the wifi/internet works fine on my 635/530. I can access pages and surf the web even with it showing i have no internet access (I have no data plan).
When it shows that I have limited connection, I can often force it to show a "secure" connection by either turning wifi on and off, or, by trying to connect to another wifi connection, and when it asks for the password (which of course I don't have) I cancel, and my connnection then goes "secure" instead of no internet access. Also, disconnecting my "no internet access" connection and reconnecting often fixes it. It's like it really does have a secure connection, but is reporting the status wrong.
In any case, I always have internet access. This is more just an annoyance and I would like it to work properly since it should be showing I have a secure connection, not that I have a limited connection and no internet access.
I've tried the usual things like a soft reset, restarting, making sure I have all the updates etc, and the issue continues.
In terms of info, the issue happens with both my T-mobile nokia lumia 635 and 530 in the same exact way.
My router/modem is an Arris TG16726 from time warner cable. I've read of some people who have been able to correct this issue by tweaking router settings but I'm not sure what to do or try.
Thanks.
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