The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. Megatronus66's Avatar
    Under settings when I access storage check it shows "Service not available" with a subtext "System could not retrieve storage information",I rebooted my phone but it still didn't help.I'm in Windows phone 8.1 GDR2 update 2.
    Last edited by Megatronus66; 12-02-2015 at 03:48 AM.
    12-01-2015 08:17 PM
  2. gpobernardo's Avatar
    Have you performed a soft reset? Press and hold the volume down button and the power button together until your phone reboots. This will not wipe your phone.
    Laura Knotek and Megatronus66 like this.
    12-01-2015 09:35 PM
  3. Megatronus66's Avatar
    Have you performed a soft reset? Press and hold the volume down button and the power button together until your phone reboots. This will not wipe your phone.
    Sorry,the problem still persist.
    12-02-2015 03:46 AM
  4. Rose640's Avatar
    Under settings when I access storage check it shows "Service not available" with a subtext "System could not retrieve storage information",I rebooted my phone but it still didn't help.I'm in Windows phone 8.1 GDR2 update 2.
    Can you tell me which device are you using?
    12-02-2015 04:06 AM
  5. Megatronus66's Avatar
    Can you tell me which device are you using?
    Lumia 830
    12-02-2015 04:11 AM
  6. Rose640's Avatar
    Go to Settings -> About -> More information and check your firmware number. I think you haven't updated it in a while.
    12-02-2015 04:25 AM
  7. Megatronus66's Avatar
    Go to Settings -> About -> More information and check your firmware number. I think you haven't updated it in a while.
    The phone and storage check app itself is up to date.
    12-02-2015 04:36 AM
  8. Rose640's Avatar
    The end of your firmware number should be something like this 1308.0000. If it isn't than that's the problem, if it is, then maybe someone with more knowledge should jump in try to help you.
    Megatronus66 likes this.
    12-02-2015 04:42 AM
  9. Megatronus66's Avatar
    The end of your firmware number should be something like this 1308.0000. If it isn't than that's the problem, if it is, then maybe someone with more knowledge should jump in try to help you.
    Its 2177.0000
    12-02-2015 05:26 AM

Similar Threads

  1. 1520 major problems
    By mikepalma in forum Nokia Lumia 1520
    Replies: 4
    Last Post: 12-20-2015, 02:52 PM
  2. Check out Halo 5: Guardians streaming to a virtual screen via HoloLens
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-01-2015, 05:00 PM
  3. As of this morning I'm having problems with W10M
    By Matt Addy in forum Ask a Question
    Replies: 1
    Last Post: 12-01-2015, 02:22 PM
  4. Edge tabs and modern app text boxes black-on-black problem
    By benjaminries in forum Microsoft Surface Book
    Replies: 0
    Last Post: 12-01-2015, 12:57 PM
  5. Directory Problem
    By koloth in forum Windows 10
    Replies: 0
    Last Post: 12-01-2015, 12:14 PM
LINK TO POST COPIED TO CLIPBOARD