1. Z82's Avatar
    Background
    Phone: Lumia 1020 (Nokia 909)
    OS: WP8.1 (8.10.14226.359)
    Country: UK
    Purchased: April 2014
    Carrier: EE
    Previous Issues: 6 month ago phone started to overheat then one day I restarted and it never came back on displaying the "Unable to find a bootable option error", EE took it back and repaired it, no more overheating and I was happy again.

    New Issue
    1. About a week ago I noticed I tried to unlock my phone and nothing happened, I did a soft rest and all was good... for about 10mins! Same thing happened again, and again, and again.
    2. I also noticed that my phone could no longer be recognised as a drive when plugged in to USB, it opened the folder that usually shows "Phone: blah blah GB Free of Blah Blah GB", instead an empty folder saying "No Preview".
    3. The 3rd issue I noticed was that the phone could no longer be shut down, pressing and holding the on/off/unlock button restarted it 99% of the time instead of shutting it down.


    I did a load of Soft Resets but no joy so I decided to do a full reformat, this worked great... for about an hour, first issue I noticed is many app installs/updates were failing, then the above 3 issues slowly started to reappear, by the 3rd hour I was back to square 1.

    Any ideas are welcomed as I am lost and Im pretty sure I know what EE will say when I phone them tomorrow
    I
    12-02-2015 01:44 PM
  2. Z82's Avatar
    No ideas from anyone?
    12-04-2015 01:06 PM
  3. Marlon Bu's Avatar
    Do you installed any new app before these strange things happened?
    12-06-2015 05:41 AM

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