1. jakepeewee's Avatar
    Hi you all,

    I am having troubles configurating the phone I gave my son for his 10th birthday today.
    I made him a microsoft account so he can download aps from the store. But (I think) since he's just 10 yo the phone keeps telling me to configure MyFamily at windowsphone.com. I did but it just doesn't help, keep getting that same message when tryin to install eg Whatsapp or games. Tried restarting the phone, logging off/on at windowsphone.com etc.

    What am i missing?

    12-05-2015 08:21 AM
  2. ap0calypto's Avatar
    Do a hard reset, create account again, this time, put age of an adult.
    12-05-2015 11:58 PM

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