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  1. Rudi Buss's Avatar
    Hi there,

    my messages are not being loaded when I open the chat window of one person. It looks like this:

    fs5.directupload.net/images/151218/rtc8sasf.png

    All messages of my other contacts/groups are being loaded normally. I've already tried to reinstall the app and I've also restarted my phone. Nothing works, the app still won't load my messages. I can see the messages under web.whatsapp.com , but I don't want to rely on it because I don't want to sit infront of the pc all the time...

    The chat-page with all my chats shows, that there are 3 new messages (these are MY MESSAGES!! not the ones from the other person... why?)

    fs5.directupload.net/images/151218/rclo4oee.png

    Infos of my phone:

    fs5.directupload.net/images/151218/kz27jpkc.png

    I also can't delete the contact from the category "chats" and the images under the section "media" are not being loaded.

    Help would be appreciated!!

    Edit: I've also deleted the chat in the web-version/desktop version and restored it again via my backup, still didn't work!
    Last edited by Rudi Buss; 12-18-2015 at 01:39 PM.
    12-18-2015 10:49 AM
  2. Rudi Buss's Avatar
    So the WhatsApp Support Team wrote me:

    Hi,

    Thanks for your message.

    Sorry for the inconvenience. We are aware of the issue, and we are doing our best to improve WhatsApp in a future update.

    Unfortunately, we cannot comment on any future timelines, sorry. Thank you for your continued patience and support of WhatsApp.

    Sevgiler / Best,
    Ayşe

    WhatsApp Support Team
    I hope the update will come soon.
    12-22-2015 04:21 AM

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