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  1. axol's Avatar
    Would love do the switch, but Microsoft are making it so hard for Mac users - Outlook.com just does not work on Safari or Chrome on a Mac. Apparently they're aware of the issue and working on a fix (lots of questions in MS forums), but it's been like this since launch... Love or hate Google, at least their web properties work reliably across platforms.
    12-17-2012 02:06 AM
  2. brmiller1976's Avatar
    Just download Firefox. Or run Windows on your Mac. ;)
    12-17-2012 02:13 AM
  3. Dr. Impossible's Avatar
    Trying to set up my mail, just the mail, and this is incredibly frustrating. Is there any way anyone can add more to detail to the OP? Everytime I get to 'Add send and recieve account' I type in my password etc. for gmail and it doesn't import, telling me I need to go into gmail settings and change my POP dowload settings, which I do, click save. Ain't happening. Any help would be great.

    Thanks
    -Doc
    12-17-2012 03:18 AM
  4. mister2d's Avatar
    Would love do the switch, but Microsoft are making it so hard for Mac users - Outlook.com just does not work on Safari or Chrome on a Mac. Apparently they're aware of the issue and working on a fix (lots of questions in MS forums), but it's been like this since launch... Love or hate Google, at least their web properties work reliably across platforms.
    What doesn't work? I'm using Safari right now on Outlook.com. Followed the posted instructions too and everything worked for me.
    12-17-2012 03:42 AM
  5. kyt#WP's Avatar
    Is anyone else getting this error?

    "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please click here to sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)."
    12-17-2012 04:28 AM
  6. Habibul_Habibullah's Avatar
    duh!
    Attached Thumbnails capture.jpg  
    blahdre, gmlongo, rangus74 and 3 others like this.
    12-17-2012 04:37 AM
  7. tauruz's Avatar
    Or you just use TrueSwitch: https://secure5.trueswitch.com/hotmail/
    rdubmu likes this.
    12-17-2012 06:36 AM
  8. the_coolestnerd's Avatar
    I tried the Xbox method but it wouldn't let me switch any other ideas?
    12-17-2012 07:45 AM
  9. Coan's Avatar
    I don't recall seeing anyone mention it, but as a google apps user who wanted to use a live domain (and had to switch over my mx record) and keep the same email address, it doesn't look like trueswitch would allow that or the steps in listed.
    However, you can set up the live domain, download your email into outlook express/windows mail/live mail and upload using an IE addon outlook.com provides (more mail settings, your email accounts, add a send and receive account, upload an email account).

    Given google doesn't use folders it'll download EVERYTHING as one jumbled mess, but, its a method that will allow one to get all your emails copied over as long as you can log into both accounts at all.

    Edit: seems you may need to trick the uploader by changing the account info in windows live mail to another email address if you're using the same email address (such as a switching from google apps to live domains) and then fixing the information in the edit server info option. It seems to be uploading the email ok, though it sent the linking email to the dummy email account i used.
    Last edited by Coan; 12-17-2012 at 09:07 PM.
    12-17-2012 08:18 AM
  10. tacofiend's Avatar
    Alright, so currently I'm using a Gmail address as my Microsoft account ID. I would really like to avoid changing my address as I have a lot of things tied to it, but even after importing my contacts it doesn't give me the option in WP8 to sync contacts with this account. Am I going to be forced to create a new Outlook account and sync contacts to there instead?
    12-17-2012 09:49 AM
  11. uopjo6's Avatar
    Great guide. I've done everything mentioned before and transition and all was great, except I forgot which settings I was suppose to go in gmail to avoid some mails from gmail that won't show up on my WP device if I check the mail on another device.

    Not sure how to describe it better.

    Errr. When I check new mail (gmail) on my desktop it doesn't show up on my phone anymore.
    12-17-2012 10:25 AM
  12. MikeTheYid's Avatar
    Man you've asked a difficult question there and the answer is YES.
    I say difficult because I can't walk you thru it, I don't know how I did it because it took alot of digging around in settings menus and stuff to get this to work. Look here,
    I first got my Windows Live account when I got my first Xbox, which was the black "Elite" when it came out. At that time, my Windows Live ID was an @gmail address. Despite searching alot fairly recently for articles on how to switch one Live ID to another, I couldn't find a way to do it and keep EVERYTHING (as in both Phone purchases AND all the Xbox stuff like my Gamertag and accompanying achievements.) Instead, I did find a way to do it myself.

    I went to live.com and created a spanking new account with an @live.com email address. The next part that I can't remember is if it's the old ID or new one I logged in to and played with the options until I found a way to give the old account the new log in, and that results in a complete account shift. It is NOT adding an alias. Once this was all said and done I did have to reset my phone and re-download my apps, no big deal really. At any rate, I apologize that I can't be of more use, but it's going to take a little of your time to just play with the options and settings in your accounts. Like I said, I successfully transfered all account related 'everything' to the new login which is the new @live address I created and there's not a trace of the previous gmail involvement anywhere, because it was somewhere in the settings that the login ID is where you make the change.

    Good luck man.
    Oh yeah I got it, what you gotta do is the xbox old to new like you said and it transfers over everything, gamertag, windows phone etc etc but to get the windows phone apps back I had to sign in to the games/xbox hub and it updates everything and populates the purchase history on the website.
    12-17-2012 03:27 PM
  13. Haxcid's Avatar
    Great write up. I have all my gmail accounts funnelled into one account which my out look now collects for me. Weening myself off being one of Googles minions. Just need the phone (up for a new one at the end of January) once that is done I am free. Except the search engine. I really like the search engine in my PC web browswer. Bing will take time.
    12-17-2012 05:21 PM
  14. vortoozo's Avatar
    For those that have switched over their Microsoft account from a gmail to an outlook email address; when you had to reset your Win8 phone, did all your contacts, text messages, etc. transferred over after the reset? I would love to switch but don't want to lose anything! After using Office 365 at a previous job, I am in love with the Outlook interface and want everything to work seamlessly with my phone.
    12-18-2012 12:12 AM
  15. mister2d's Avatar
    For those that have switched over their Microsoft account from a gmail to an outlook email address; when you had to reset your Win8 phone, did all your contacts, text messages, etc. transferred over after the reset? I would love to switch but don't want to lose anything! After using Office 365 at a previous job, I am in love with the Outlook interface and want everything to work seamlessly with my phone.
    Your text messages aren't tied to your account. Your calendar, email, and contacts do transfer though.
    12-18-2012 12:24 AM
  16. rdubmu's Avatar
    Would love do the switch, but Microsoft are making it so hard for Mac users - Outlook.com just does not work on Safari or Chrome on a Mac. Apparently they're aware of the issue and working on a fix (lots of questions in MS forums), but it's been like this since launch... Love or hate Google, at least their web properties work reliably across platforms.
    chrome does work with outlook.com on a mac, also safari and Firefox work too. Maybe it is a setting you need to change.
    Sent from my RM-820_nam_att_100 using Board Express
    12-18-2012 12:27 AM
  17. skiboysteve's Avatar
    It has been near impossible for me to make this switch. I've tried doing professional support from Microsoft, but they don't offer it for Microsoft Account issues. Very frustrating. They are telling us to switch and everyone really wants to... but they make it impossible to do! I created a question on their support forum:

    How to change existing microsoft account with gmail to an existing - Microsoft Community
    12-18-2012 12:45 PM
  18. WP8Dolmetscher's Avatar
    Use SwitchTrue, guy, do not waste our time for all that instructions (except SkyDrive)
    12-18-2012 02:31 PM
  19. rangus74's Avatar
    Can you tell me how you did it? I'm in the same boat :)
    12-18-2012 02:48 PM
  20. KrankyKoder's Avatar
    Oops! That reminds me! I have a Gmail account.
    12-18-2012 03:47 PM
  21. racerjim's Avatar
    Is there a way to truly sync between a hotmail/outlook.com calendar and an Outlook calendar on an exchange server. I can subscribe to the exchange calendar and it pushes changes to my phone. But I can't push the other way, the way I can with Google Sync. If I can't figure this out, I'm stuck with Google Sync....until it disappears.

    Thanks,

    Jim
    12-18-2012 05:26 PM
  22. ragemonster's Avatar
    Trying to set up my mail, just the mail, and this is incredibly frustrating. Is there any way anyone can add more to detail to the OP? Everytime I get to 'Add send and recieve account' I type in my password etc. for gmail and it doesn't import, telling me I need to go into gmail settings and change my POP dowload settings, which I do, click save. Ain't happening. Any help would be great.

    Thanks
    -Doc
    This happened to me too. If you have 2 step verification make sure your create a unique password for outlook via your google.com account and then enter that password.
    12-20-2012 07:36 AM
  23. BPuk's Avatar
    Done and it feeeeels gooooood :)
    12-24-2012 11:24 AM
  24. power5's Avatar
    Since upgrading my main hotmail microsoft account to the outlook domain, I am no longer getting emails on my phone. On the accounts settings page for email+accounts I get a Not up-to-date error. My junk hotmail account that I did the same thing with is working fine and getting emails. My new outlook.com account is working fine. My work outlook account is working just fine. My twitter account and linkedIn account are also not working. My linked in is tied to my junk mail account. My twitter is tied to my gmail account. So I have my main microsoft account that the phone is tied to. Then I have 2 other services that are not getting updates but are getting email normally. I really do not want to have to reset the phone again. I have done it 4 times in the last 3 months for various reasons.

    Is there a reason I am not getting emails on my main account? I upgraded it to the outlook web portal first. But I am not getting email on my phone. My older hotmail junk account was then upgraded and its still working fine. Just boggles my mine.
    12-26-2012 05:24 PM
  25. imem's Avatar
    I can't get pass the adding account it say I need to change pop settings but I have Don that and no luck.
    I wonder what settings should there be both in live/Hotmail and gmail?

    Skickat frn min HTC Sensation XL with Beats Audio X315e via Tapatalk 2
    12-28-2012 12:44 PM
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