1. aessing's Avatar

    since monday I have an Lumia 920 and everything was running fine. But since Tuesday night I can't open apps sporadically.

    This means, after I restartet the Lumia, WP8 and all apps are performing great, but after some time, some apps won't start anymore. This happens to apps from the store, but also to apps like Music, XBox, or just the Settings.
    When that problem occurs, the app seems to start, but then the screen stays black and the phone returns to the last opened app. Sometimes it Shows Loading... ord Resuming...

    Don't know where this problem Comes from. I already have done a complete phone reset.

    Do you have some ideas or perhaps the same problem?


    Thomas79 likes this.
    11-08-2012 01:25 PM
  2. KingCrimson's Avatar
    Try a restore to factory settings.
    11-09-2012 12:06 AM
  3. aessing's Avatar

    thanks for your answer. I have already done this. Nothing changed.
    It seems that it has to do with WiFi or Bluetooth. Have disabled both and the Problems are gone. I will test this for a few more hours... than I will turn on WiFi or Bluetooth again and we will see what happens.


    11-09-2012 02:25 AM
  4. SnailUK's Avatar
    I remember when WP7 first came out, it was very similar. A couple of weeks later the first update turned it rock solid.
    aessing likes this.
    11-09-2012 03:16 AM
  5. aessing's Avatar
    I remember when WP7 first came out, it was very similar. A couple of weeks later the first update turned it rock solid.
    Ok, that lets me get in to a positive mood.
    11-09-2012 03:22 AM
  6. aessing's Avatar
    Some new Information:

    The Problem also occurs with WiFi and Bluetooth off. :@
    11-09-2012 03:33 AM
  7. aessing's Avatar
    Hi guys,

    figrured out something new.
    If the Problem occurs, only apps delivered with Windows Phone 8 are crashing.
    The apps I installed from store are working just fine and apps like Calender, Mail, Alarms, Setting, etc. crashing.

    Someone an idea?

    11-16-2012 04:46 PM
  8. Thomas79's Avatar
    I have the same issue with a Nokia 822. The exact same symptoms you are having. I've factory reset it and absolutely done nothing after that, no accounts linked, wifi, nothing. Some apps simply refuse to work after a few minutes. I don't even have to use the phone, just letting it sit there for ten minutes and coming back to it I can't even get the Settings to work. Same issue with a black screen then the phone going back to whatever screen it was, it looks like an app crash but not sure.

    I'm going to be taking this phone back to Verizon is about the only thing I can think of at this point. Maybe it's bad hardware? I'm glad to see I'm not the only one with the issue though.
    aessing likes this.
    11-17-2012 11:36 PM
  9. aessing's Avatar
    I tried to change the SIM ans also tried another carrier. Nothing changed. At the Moment the Problem occurs not as fast as before, but its still there.
    Already called the reseller, I will get a new phone if some new will arrive at the reseller. Perhaps, next Saturday. :(
    11-18-2012 03:39 PM
  10. Thomas79's Avatar
    I tried the SIM too, it doesn't work. We thought it had fixed it but within a few minutes it was back to this. We're going to just exchange the phone, which is what I should have done today instead of thinking the SIM would fix it.
    aessing likes this.
    11-18-2012 08:03 PM
  11. Thomas79's Avatar
    I had to replace the phone and the new one doesn't have the app crashing problem. Now this time the screen has a dead zone. I guess it's time to swear off WP8 and Nokia.
    aessing likes this.
    11-19-2012 02:50 PM
  12. aessing's Avatar
    Ok, still waiting for my reseller to call me back to tell me he has some new 920 in stock... hopefully he has some new at the Weekend so I can replace my 920.
    Thomas79 likes this.
    11-19-2012 03:32 PM
  13. aessing's Avatar
    Hey guys,

    just to get this thread completed. ;)
    Last Saturday I switch my Lumia 920 into a new one and now my problems are gone.

    1. The problems that apps are crashing after some time is gone. Everything works as it should and I have no more problems with the phone stability.

    2. The old Lumia 920 gets me nearly through a whole day. The new one, without the problem now keeps me online for 1,5-2 days.

    3. The rattling of the vibration motor is much better and did not sound like a 1$ device from Taiwan.

    My summary, if you have a problem with your 920 that can not be solved bz resetting the phone or by tips from the forum. Go and grab a new one.

    Thanks for your help
    11-28-2012 01:17 PM
  14. spyderzWPC's Avatar
    Uh I never had this problem before, had some stability issues with music and MS had me hard reset my phone, now the mail and txt apps are randomly crashing.
    02-26-2013 11:06 AM