Facebook Messages not in Messaging App

[BeaverJuicer]

I apologize if this is already answered elsewhere, but I did a search and turned up nothing on the first couple pages of threads. (and apparently the Enter key doesn't work on these forums with IE10). For some reason Messages I am receiving from people from Facebook are not being received in the Messages App. I can send no problem, and have made sure using Facebook Chat is activated, permissions set, and my status is "Online." Sometimes it will receive, but it seems to be rare. I have to go into the actual Facebook App to get the message. The worst part is, there seems to be no notification of any kind that there was even a message sent. I just happen to receive it when I sign in to Facebook. Is anybody else having this issue, or know of a fix?

 

[tebugg]

go into your windows live account (the same one you use for your windows phone) and link your facebook account to your windows live account. make sure under the options in facebook in your windows live account that facebook chat has a check mark in it. make sure in chat options (in your phone) that you are set as available. then restart your phone.

 

[BeaverJuicer]

Hi Tebugg, and thank you for your response.

I have done all of this (in fact, Facebook Chat was the ONLY thing checked off on my Outlook.com account), and sent a text message to a friend through FB chat. I waited about 10 minutes and had received nothing in response. I then went in to FB App, and found that his response was in fact sitting there.

I have even gone so far as to try to remove and reconnect FB from both my phone and my Outlook.com account.

 

[rockstarzzz]

Hi Tebugg, and thank you for your response.

I have done all of this (in fact, Facebook Chat was the ONLY thing checked off on my Outlook.com account), and sent a text message to a friend through FB chat. I waited about 10 minutes and had received nothing in response. I then went in to FB App, and found that his response was in fact sitting there.

I have even gone so far as to try to remove and reconnect FB from both my phone and my Outlook.com account.

+1

 

[mas90guru]

The Facebook Messages seems quirky. It does not sync up everything you send receive. For example if you start sending replies via desktop I find that does not sync fully to the Windows Phone. Don't worry - the full Windows 8 messaging app has the same issue.

I can't decide if it's WAD (works as designed) or if there's a bug. I would expect that the full FB conversation (both sides) would sync fully.

 

[uninvitedguest]

Hi Tebugg, and thank you for your response.

I have done all of this (in fact, Facebook Chat was the ONLY thing checked off on my Outlook.com account), and sent a text message to a friend through FB chat. I waited about 10 minutes and had received nothing in response. I then went in to FB App, and found that his response was in fact sitting there.

I have even gone so far as to try to remove and reconnect FB from both my phone and my Outlook.com account.

Agreed, I share the same issue.

 

[Sergey Gymilev]

I had the same bug and this is WP problem. I just went to messaging hub, who is online. First put offline mobe, than turn on online mode again. Than everything starts working. I see people online and can send and recieve messages. But its a bug.

 

[Nimal Kunnath Aven]

Im sorry but i have a similar question. How do you send a Facebook message from the People hub? Do you have to be online and your freind also online? I was in offline mode and I tried to send a message from People but it was sent as an SMS instead of fb message.

I apologize if this is already answered elsewhere, but I did a search and turned up nothing on the first couple pages of threads. (and apparently the Enter key doesn't work on these forums with IE10). For some reason Messages I am receiving from people from Facebook are not being received in the Messages App. I can send no problem, and have made sure using Facebook Chat is activated, permissions set, and my status is "Online." Sometimes it will receive, but it seems to be rare. I have to go into the actual Facebook App to get the message. The worst part is, there seems to be no notification of any kind that there was even a message sent. I just happen to receive it when I sign in to Facebook. Is anybody else having this issue, or know of a fix?

 

[Marcos Hidalgo]

I have the same issue, no idea how to fix.

 

[ChazTyldsley]

I too have this issue.

 

[darkfire2024]

This is literally my biggest disappointment with wp8.. no reliable facebook notifications and messages! Too many times I have not received messages from fb group chats or friends who are offline or invisible and it makes me want to go back to android.

 

[ChazTyldsley]

This is literally my biggest disappointment with wp8.. no reliable facebook notifications and messages! Too many times I have not received messages from fb group chats or friends who are offline or invisible and it makes me want to go back to android.

Agreed. I can't believe the official microsoft developed Facebook app has no form of notifications whatsoever... mindblowing. Sort it out MS!

 

[rockstarzzz]

Agreed. I can't believe the official microsoft developed Facebook app has no form of notifications whatsoever... mindblowing. Sort it out MS!

There is only so much MS can do. We need an official Facebook app. The amount of backend changes in FB and Twitter are mindblowing. MS at the end of the day is a third party to Fb and can only keep up with decent changes from time to time.

 

[G4BB0]

Hello everyone
I have the same issue and atm is my biggest disappointmemt as well, i noticed that whenever you friends are not "online" in FB the message won't get delivered; not online i mean not green dot next to the name in the chat list, you see often they can be offline, invisible, through phones etc... Any of these doesnt work.
I feel this pretty hard to accept considering that the social integration is the biggest feat MS loves to advertise about WP8... Do you know if there is a sort of official channel to report issues on WP8? Like TechNet or... i don't know
Thanks!

 

[Laura Knotek]

Hello everyone
I have the same issue and atm is my biggest disappointmemt as well, i noticed that whenever you friends are not "online" in FB the message won't get delivered; not online i mean not green dot next to the name in the chat list, you see often they can be offline, invisible, through phones etc... Any of these doesnt work.
I feel this pretty hard to accept considering that the social integration is the biggest feat MS loves to advertise about WP8... Do you know if there is a sort of official channel to report issues on WP8? Like TechNet or... i don't know
Thanks!

Microsoft Support

 

[jdawgnoonan]

I am getting embarrassed. I have had several messages from people that I was not aware that I had missed since I had quit visiting Facebook. Now I know that family has been messaging me and they have thought that I was ignoring the messages. I thought that the Messaging Hub was a great idea and was happy to no longer have the Facebook apps on my phone (I had both the Facebook client and the Messaging app on my Galaxy S 3)...now I am stuck going to Facebook again I guess.

The Hub is only useful if it works as advertised. It doesn't and so it is instead a pain in my butt.

I am happy about Windows Phone in every other way but this (to me) is kind of a major issue.

 

[afgzee]

the whole thing is crap, they either better get their act together and sort out the whole facebook system (messages, app etc...) or i'll be moving to android very shortly with the xperia Z.

 

[berty6294]

Yeh the messaging hub seems quite confused when it should or shouldn't receive Facebook messages. And yes I agree we should have toast notifications for the Me hub.

 

[ammarmalik2011]

The only way you'll successfully have a conversation through messaging hub is if you're both appearing online. Any one of you appears offline and you won't get the message.

 

[sjhippie]

Not that this will solve everyone's issues but I had some funky problems where the option to even send Facebook msg's disappeared. The "switch" icon had disappeared and I could only text. Using a few of the ideas above I started in my account setting and lo and behold I had a "action required" under my facebook listing. Apparently my session had to be renewed. Kind of a "doh, I should have seen that." Re-entered my password and everything is back to normal.

As a side note... What I find to be weird is occasionally if Facebook is up on my laptop/desktop I'll get the msgs there and not on my phone.