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  1. mcherrick68's Avatar
    Hey everyone, just picked up a lumia 822 last week over the 8x for many reasons but one of the big ones was the fact that I could have my entire music collection on it, but thats turning out to be quite a pain in the A. When i put songs directly onto my phone through windows media player, everything is fine, their is no duplicate songs, or albums, or any issues whatsoever. When i put songs onto my SD card through WMP, I get random duplicates, or triplicates sometimes, and duplicate albums that have some songs in one album and some songs in the other. I can't figure out any rhyme or reason to this either, since it does it to some songs/albums and not others. Everything is tagged correctly, and there is no duplicate songs in my WMP library, nor when you view the songs on the SD in WMP or even in the explorer on my computer. I have formatted the SD multiple times, but nothing seems to fix this. does anyone have any ideas?
    11-26-2012 08:18 PM
  2. gsquared's Avatar
    Turn off access to your cloud storage on the phone. You will need to clear that cloud music listing and let it resync. I would also remove the music on the SD card and then download it back to the card from the cloud.
    11-26-2012 09:14 PM
  3. mcherrick68's Avatar
    Download it from the cloud? It's not on the cloud, just stored locally in WMP

    I mean, I am not using xbox music in the cloud at all.
    Last edited by mcherrick68; 11-27-2012 at 01:59 AM.
    11-26-2012 09:53 PM
  4. Guzzler3's Avatar
    Yea, the Xbox Music+Video app is severely lacking and quirky. But visually stunning when working properly.

    I've just spent the last 3 days experimenting with how to get music on the phone with a SD card cleanly without duplicates, etc. Basically you want to remove all your music from the phone first and start over. Trying to clean it up any other way just doesn't work. You also want to make sure that there isn't any music on the Phone side either.

    Plug the phone into a computer and look at it via Windows Explorer. You should see the phone under the computer, and you should see "Phone" and "SD Card", both will have a folder named "Music", make sure that there isn't any music in those folders. Then after that, make sure there isn't any music in your collection in the music app.

    Now the fun part, getting your music on the phone. The BEST way I found was to take the SD Card out of the phone, and put it in my computer. Then literally "drag-n-drop" my music collection into the "Music" folder on the SD Card. Then take the card back to the phone, and let it sort through all the songs and rebuild it's internal database of your music.

    If you don't have the ability to connect your SD Card directly to your computer, the next best way is leave the SD Card in the phone, connect it to your computer via USB and again "drag-n-drop" your music via Windows Explorer into the Music folder of the SD Card. I found this be slower than above, mainly because the phone checks each file for some reason.
    Again, you will have to wait awhile for the phone to index all the files into it's database.

    Using good old Window Media Player, or the Windows Phone Program (beta), is a bit of a crap shoot on how it turns out on the phone. I haven't tried the Windows 8 program, since I still running Windows 7.

    Now I did run into a situation where no matter what I tried, the app on the phone didn't see any music what so ever (this was after several experiments with messing around with the contents of hidden folders on the phone). Rebooting didn't work. The only thing I could do was to reset the phone back to factory, and starting over.
    aubreyq and Zomby Jeezus like this.
    11-26-2012 11:33 PM
  5. Guzzler3's Avatar
    Oh, if you want playlists, that's another HUGE nightmare. Seriously, I would wait till an update comes out before dealing with that again.
    Paul Pattison likes this.
    11-26-2012 11:34 PM
  6. mcherrick68's Avatar
    I've already done most of what you said, I think. Besides actually putting the sd card in the computer, I lost that little adapter thing a while back.
    I've tried adding music the drag and drop method and it screws up that way as well
    And I've cleared both the card and the phone multiple times when I was trying different ways of syncing.

    I thought I found a solution when I installed MusicBee, but it did the same thing as well.
    I was going to try another card, because I am using some old and slow 16gb card, and I want a 32gb card anyways, so I was hoping that might solve the issue, but I'm doubting that now from the sound of things
    11-27-2012 01:58 AM
  7. Narr's Avatar
    I have been using the WP app for Windows 7 and constantly get duplicates and access to Music is really slow; so opening music to start playing and then returning to the start screen as the music starts playing the phone is unresponsive.
    11-27-2012 06:22 AM
  8. darthtata85's Avatar
    I also have spent a few hours trying all sorts of methods .....to get music on tho the phone (had the duplication issue too)

    The easiest method ive found is to simply put all the musicyour adding in a seperate folder on, In windows 8 go into libraries and point your music libary to that specific folder......

    Load up WMP8, use the find album info to correct any missing info and add album art.......

    Then load up the windows 8 phone app (desktop or metro version) and click add music and it will add all the art and title everything correctly...

    Not a thing out of place.

    Any future updates will iron these little bugs out but i do think its visually stunning so im happy :)
    11-27-2012 06:48 AM
  9. mcherrick68's Avatar
    So just copy what ever music i want into another folder and sync from that folder?
    11-27-2012 12:52 PM
  10. Guzzler3's Avatar
    OK, I think I figured out what's going on.

    Yesterday, I had no duplicates, everything was the way I like it. Played music off and on during the day. Tonight, I look and I have duplicates.

    AAAAARRRRRrrrrggghhhhh!!

    Then I remembered to read the fine print in settings:
    Connect with Xbox Music (on/off)
    Makes your music and video experience great by updating song information, downloading artist and album images, turning on Smart DJ, and more.

    We aren't doing anything wrong, the app is just plain messed up. I think we will just have to suffer through it, till Microsoft does an update to this app.
    11-27-2012 11:41 PM
  11. mcherrick68's Avatar
    Ya i turned the xbox music on the phone off, the weird part is that it still only seems to mess up songs on the sd card, but not the phone.
    Hopefully its just a bug and they fix it soon, I was just worried that there might be something wrong I'm doing, but if not, then I'm not to worried

    Earlier tonight, music woudnt play at all, it would give me an error message saying this feature isnt available try again later. I shut it off and turned it back on and it still did that. I havent tried it in a few hours so ill check and see if it works again
    11-28-2012 02:09 AM
  12. darthtata85's Avatar
    I am completely baffled by some of the replies on here.

    Don't call me stupid but I really don't see where people are falling down. You plug the phone in add songs (pref via the win phone 8 app) and then BINGO songs are there..............

    when you put something like this side by side with something as established as iTunes then of course theres going to be areas of improvement.
    11-28-2012 03:47 AM
  13. Guzzler3's Avatar
    (pref via the win phone 8 app)
    AAaaaaa now there's my problem!!! I'm still running Windows 7 (and some are still using XP)
    11-28-2012 10:08 AM
  14. gapost's Avatar
    In relation to this questions, when I just dragged and dropped music to my card, I did not see the album are when it was playing. When I used the Windows Phone app (with Win7), it displays the album art. Did anyone else see this?
    11-28-2012 10:27 AM
  15. darthtata85's Avatar
    you need to basically tie album art to it, eitherb y folder.jpg or by using WMP to add album artwork.
    11-28-2012 11:53 AM
  16. mcherrick68's Avatar
    well now my phone wont play any songs that have been stored on it, they worked yesterday but now they wont play, It just says "sorry, we can't play this file on your phone error code 800706bf"
    11-28-2012 11:59 AM
  17. Narr's Avatar
    well now my phone wont play any songs that have been stored on it, they worked yesterday but now they wont play, It just says "sorry, we can't play this file on your phone error code 800706bf"
    I had this error too but only on radio I'd converted to mp3 (3 hours long), if i forwarded through the first few minutes it continued without a problem.
    11-28-2012 01:52 PM
  18. mcherrick68's Avatar
    I did a hard reset and it everything seems to be working now. I have album art on all the songs, but now when its playing, the lock screen doesnt show the picture of the artist, and the music live tile doesnt show the picture of the artist either, Is there anyway to fix this?
    11-28-2012 03:46 PM
  19. mcherrick68's Avatar
    When you tap on the artist to view the albums, there is a nice big background picture of the artist, but when you play an album or a song, the background image goes away, any ideas?
    11-28-2012 04:06 PM
  20. Narr's Avatar
    The WP app for 8 is quite bad to add music, and if trying to add albums or songs just gets laborious. I went back to using Media Player.
    11-29-2012 04:05 AM
  21. Drewstwitts's Avatar
    Glad I'm not the only one having the duplication problem in the sd card. I have done everything everyone suggests in here but still get songs duplicated. The strange part is they are not true duplicates and even though both play if you delete one the other also gets deleted so they are linked in some way. Need a fix fast for this.
    idavid likes this.
    11-29-2012 06:15 AM
  22. mcherrick68's Avatar
    I think it's just buggy software. I thought a hard reset would fix everything, but I wake up this morning and check my phone and now only artists that are on the phone show up, and all the music on the sd card can only be found if you scroll over to "songs"
    11-29-2012 04:11 PM
  23. jayman713's Avatar
    Hi, How do you tie artwork to a folder? I was having so many problems with WPM (duplicates and not seeing the phone) that I did the drag and drop into the folder option. I tried dropping the album artwork into the album folder as a jpg and it did not show up. I am using Vista.

    Thanks for your help!
    12-06-2012 11:23 AM
  24. jayman713's Avatar
    Found some great software to embed album artwork to mp3's, Tag Tuner.

    MP3 Tag Editor, Organizer and Renamer. Supports MP3, WMA, OGG, Flac, M4p, M4a ID Tags.

    Very intuitive, works great! I now have artwork for all my music on my phone!

    Hope this helps!
    12-07-2012 12:22 PM
  25. Gold2ooT's Avatar
    Im using a Nokia Lumia 820 and syncing music (Windows 8, Windows Media Player) I encounter duplicate files on the 820 (both SD Card and Internal memory), however there is only one physical file.

    I DO NOT use Xbox Music.

    I've tried adding the music direct into the folder (via Windows Explorer) and still get the same result.
    Then I noticed that by viewing the .alb file properties in the Music folder (Phone memory: Music | Album | right click on the .alb file, select Properties, References tab), the duplicates are visible, you can delete one of the duplicates but it always reappears.

    Screenshots available here (zipped): http://sdrv.ms/TPCN1D

    I've submitted this to Microsoft, so i'm hoping we get a fix soon!
    12-10-2012 12:49 PM
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