Skydrive error "couldn't upload files. tap to retry."

[EricABQ]

Hello.

Yesterday we set up Skydrive on my wife's 8x and all the photos automatically uploaded with no problems. However, today when we tried to upload new photos we get the message "Couldn't upload files. Tap to retry."

After re-booting, signing out and back in to Skydrive, and multiple attempts at the upload, we get the same error message each time.

Does anyone know of a fix for this?

Thanks.

 

[EricABQ]

A little more information. If I go into the SkyDrive app itself I can manually pull one file at a time and they upload just fine that way, but the upload from Photos is still failing.

 

[Blkacesvf41]

When uploading pics from "photos" the only issue I had was that when trying to upload a lotta pics at the time, it wanted me to be on WiFi. I put the SD card from my old BlackBerry in my 822, which had a lotta pics. Check your backup settings, maybe you're missing something there.

 

[EricABQ]

Thanks. I seem to be connected to wifi just fine and in backup settings we are set up for "good" on upload quality, same as yesterday, so all seems normal there.

And, the number of pictures uploaded yesterday was much larger than what we are trying to upload today. Its just not working at all today.

 

[EricABQ]

Another update.

I deleted all the pictures from SkyDrive (completely from the recycle bin) then re-booted the phone and all the pending uploads then went up. I then took a picture and it automatically uploaded on its own.

I have no idea why that worked, but it seems to have done the trick.

 

[Blkacesvf41]

That's the way it goes sometimes. Glad it's working for ya.

 

[Kevin Lawrence1]

I had this problem, rebooted phone... Ta-Da!