1. EricABQ's Avatar
    Hello.

    Yesterday we set up Skydrive on my wife's 8x and all the photos automatically uploaded with no problems. However, today when we tried to upload new photos we get the message "Couldn't upload files. Tap to retry."

    After re-booting, signing out and back in to Skydrive, and multiple attempts at the upload, we get the same error message each time.

    Does anyone know of a fix for this?

    Thanks.
    12-23-2012 04:29 PM
  2. EricABQ's Avatar
    A little more information. If I go into the SkyDrive app itself I can manually pull one file at a time and they upload just fine that way, but the upload from Photos is still failing.
    12-23-2012 04:58 PM
  3. Blkacesvf41's Avatar
    When uploading pics from "photos" the only issue I had was that when trying to upload a lotta pics at the time, it wanted me to be on WiFi. I put the SD card from my old BlackBerry in my 822, which had a lotta pics. Check your backup settings, maybe you're missing something there.
    12-23-2012 05:30 PM
  4. EricABQ's Avatar
    Thanks. I seem to be connected to wifi just fine and in backup settings we are set up for "good" on upload quality, same as yesterday, so all seems normal there.

    And, the number of pictures uploaded yesterday was much larger than what we are trying to upload today. Its just not working at all today.
    12-23-2012 05:46 PM
  5. EricABQ's Avatar
    Another update.

    I deleted all the pictures from SkyDrive (completely from the recycle bin) then re-booted the phone and all the pending uploads then went up. I then took a picture and it automatically uploaded on its own.

    I have no idea why that worked, but it seems to have done the trick.
    12-23-2012 06:57 PM
  6. Blkacesvf41's Avatar
    That's the way it goes sometimes. Glad it's working for ya.
    12-24-2012 10:20 AM
  7. Kevin Lawrence1's Avatar
    I had this problem, rebooted phone... Ta-Da!
    08-30-2013 07:09 AM

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