03-31-2014 08:31 AM
60 123
tools
  1. Wael Hasno's Avatar
    Hey guys,

    I couldn't find any Windows Phone 8 thread about this so I started a new one.
    I'm not getting any update notifications from the Store app. Whether it's from the Live Tile or more importantly IN the app itself, I will not see any updates. Used to work fine at first. Now I have to manually search for the updates myself.

    Is there a schedule or specific time period in the day that the phone checks for update in? Cause it's kind of annoying if you ask me. I know there's a facebook update right now but it won't show and I'm not going to look out for it until I see it on my Live Tile.

    Sorry if this was mentioned elsewhere before and thanks.
    04-02-2013 03:17 PM
  2. HatWobble's Avatar
    From when I notice them on WPCentral, it usually takes a day or two for my Store app to notify me about it.
    Jimmy Cooper likes this.
    04-02-2013 03:22 PM
  3. Ultimateone's Avatar
    There's a million of these threads and app updates usually do not show the instant they go up, rather some time during that day or night.
    Last edited by Ultimateone; 04-02-2013 at 04:39 PM.
    04-02-2013 03:34 PM
  4. Wael Hasno's Avatar
    There's a million of these threads and app updates usually do not show the instand they go up, rather some time during that day or night.
    Yeah, sorry about that, I just couldn't find any of them with a quick search.

    Thank you both for your answers.
    04-02-2013 04:32 PM
  5. ryansstuff's Avatar
    Mine has stopped working don't see them at all for almost a week now.
    04-04-2013 05:33 AM
  6. Tomanband's Avatar
    For me updates never showed up either, but one day I had to switch on flight mode and since I switched it off I got tons of update notifications on the store livetile on my start screen!
    Another day when I knew that there were updates available, I switched flight mode on and off again and all of a sudden I got the notifications again (after a few min or hours, I don't remember)!

    I have no idea if it was by chance, but it might be worth testing!

    Also in case it doesn't work, there is a thread somewhere on here (use search) with the links to the updated nokia system tools (which you should update too in case you want everything to be updated ;) )
    04-04-2013 11:13 AM
  7. ryansstuff's Avatar
    For me updates never showed up either, but one day I had to switch on flight mode and since I switched it off I got tons of update notifications on the store livetile on my start screen!
    Another day when I knew that there were updates available, I switched flight mode on and off again and all of a sudden I got the notifications again (after a few min or hours, I don't remember)!

    I have no idea if it was by chance, but it might be worth testing!

    Also in case it doesn't work, there is a thread somewhere on here (use search) with the links to the updated nokia system tools (which you should update too in case you want everything to be updated ;) )
    well did that put it in flight mode but an hour later no updates. I know the Facebook / Netflix app has an update and waiting on them. So will see if it comes through today. Whats this about the nokia thing? I did a search but cant find it.
    04-04-2013 12:53 PM
  8. Tomanband's Avatar
    well did that put it in flight mode but an hour later no updates. I know the Facebook / Netflix app has an update and waiting on them. So will see if it comes through today. Whats this about the nokia thing? I did a search but cant find it.
    sorry, it wasn't here, it was at the Nokia support forums ;)

    here's the link: Nokia Windows Phone 8 App Updates - Nokia Support Discussions
    04-04-2013 01:58 PM
  9. aaa6112's Avatar
    Unpin store, clear Ie10 cache, soft reset, re-pin store tile. Was suggested by @winphonesupport and worked for me
    04-04-2013 02:20 PM
  10. ryansstuff's Avatar
    Unpin store, clear Ie10 cache, soft reset, re-pin store tile. Was suggested by @winphonesupport and worked for me
    Okay done that how long until the app updates start to show for you?
    04-04-2013 03:50 PM
  11. aaa6112's Avatar
    Updates are checked at a particular time of the day, so I would guess they should show up within 24 hours (if there ARE any updates that is)
    neo158 likes this.
    04-04-2013 07:00 PM
  12. Wael Hasno's Avatar
    Well, I think I fell in the same trap as many others. When WPCentral reports an update for an app I have, I just go and check the store's live tile. Well, that's not really going to work instantly, is it? My tile has been working fine on numerous occasions ever since. I guess it just needs its time..
    04-12-2013 04:50 AM
  13. ryansstuff's Avatar
    Well I was not doing the updates and just waiting but new updates were needed, But yesterday while talking to windows phone support suggested find all the updates my self as one may be causing it to stick. And I found loads and last the store tile showed 3 updates and started working again.
    04-12-2013 06:09 AM
  14. tk-093's Avatar
    I'll give those things a try as I am not getting updates on my tiles period. (VZW 822) I am always popping my SIM between the 822, the Z10 and an Crapdroid device so I don't know if that messes anything up. I don't see why it would....
    04-12-2013 09:58 AM
  15. jfa1's Avatar
    Well, I think I fell in the same trap as many others. When WPCentral reports an update for an app I have, I just go and check the store's live tile. Well, that's not really going to work instantly, is it? My tile has been working fine on numerous occasions ever since. I guess it just needs its time..
    many times with wpc they will have a QR code to scan or if you are on the mobile app and scroll over they will have a download link
    04-12-2013 04:05 PM
  16. Wael Hasno's Avatar
    many times with wpc they will have a QR code to scan or if you are on the mobile app and scroll over they will have a download link
    Well, yes, what I mean is that I was checking the live tile to see if it showed any notifications.
    04-12-2013 09:47 PM
  17. tk-093's Avatar
    So, I did just what was suggested yesterday late morning. i unpinned store tile, cleared IE cache, reboot and repined tile.

    When I woke up this morning, I had 42 app updates waiting. So yeah, it worked. 😊
    04-13-2013 10:48 AM
  18. ryansstuff's Avatar
    42 app updates OMG yours was broken big time.
    pulakislovaki likes this.
    04-14-2013 04:33 AM
  19. tk-093's Avatar
    42 app updates OMG yours was broken big time.
    Ha, yeah. I have not been using the 822 as my daily driver for a while so that's why its added up.
    04-14-2013 09:37 PM
  20. MJS9's Avatar
    The above suggestions weren't working for me sadly, but with a slight variation to the unpin-->soft reset procedure, my store live tile is updating properly again. Here's exactly what I did. Step 1 is (I think) the addition to the above described procedure that made the difference.

    Search manually through the store to find an update for one of the apps you have installed, but don't install it.
    Exit to the Start screen and look at your store live tile (should be showing "1" for the update you manually found)
    Unpin the store tile
    Settings --> Applications --> Internet Explorer. Delete History
    Exit to the Start screen
    Soft Reset (Press and hold Volume and On/Off button until phone resets)
    Settings --> Date + Time (set your date and time)
    Exit to start screen
    Power Off (hold power button and swipe down when prompted)
    Power On
    Pin your Store tile to the Start screen

    Following that procedure, my tile updated immediately with several update notifications. Best of luck
    04-28-2013 05:35 AM
  21. jjMustang's Avatar
    No immediate updates for me.

    Thanks though.
    04-30-2013 10:29 PM
  22. Galos Marius's Avatar
    of course the first logical step is to reset your phone to the factory settings but who wants that?
    and no its not because it shows the updates in some hours on the tile maybe a day or two.some of us never gate the updates on the tile.i didnt recive any update info for a month now it is a real problem not a matter of hours like some say
    05-08-2013 05:05 AM
  23. arthurlmtencate's Avatar
    Thanks for all the suggestions. I agree with Galos Marius, I'm not going to do a hard reset/ back to factory settings..
    I haven't received notifications since the last general windows phone update (that finally resolved the proximity sensor problem..)

    I've tried the following:
    - Unpin store, clear Ie10 cache, soft reset, re-pin store tile
    - All the steps above of MJS9
    - downloading all the updates at Nokia Windows Phone 8 App Updates - Nokia Support Discussions
    - Flight mode for a night

    and still not giving the store updates notifications..
    05-08-2013 05:21 AM
  24. armyamo's Avatar
    I finally found the solution from a user on Microsoft Answers:

    1. Unpin store
    2. Erase IE history
    3. Install a new keyboard (any language)
    4. After it installs, it will automatically reset the phone. Takes about 10 minutes
    5. Uninstall the keyboard
    6. Do a soft reset (volume down + power)
    7. Re-pin store.

    I immediately had updates show up!
    05-31-2013 05:55 AM
  25. gizzzmo's Avatar
    this is probably one of the worst things about WP8 and their costumer support not being able to fix it. none of the steps listed above worked for me, no updates for weeks and have no time to look each of them manually.
    06-11-2013 12:49 PM
60 123

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