Store help!

owsma

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Apr 27, 2013
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So I've been trying to purchase Ruzzle for the past 2-3 days, and every time I try, I get this error:

"Sorry, we can't complete this transaction. Your credit card may have expired. Try another payment method or add a new credit card."

My default payment method is using paypal, so I tried adding my credit card as a payment method, I got charged ?1 for billing or whatever by MSFT*BILLING, but then when I tried purchasing the game through it I got the same error! So the problem is definitely not my card nor my paypal account. Anyone facing the same problem? What do I do?
 

rockstarzzz

New member
Apr 3, 2012
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So I've been trying to purchase Ruzzle for the past 2-3 days, and every time I try, I get this error:

"Sorry, we can't complete this transaction. Your credit card may have expired. Try another payment method or add a new credit card."

My default payment method is using paypal, so I tried adding my credit card as a payment method, I got charged ?1 for billing or whatever by MSFT*BILLING, but then when I tried purchasing the game through it I got the same error! So the problem is definitely not my card nor my paypal account. Anyone facing the same problem? What do I do?

Contact Windows Phone support via The Smartphone Reinvented Around You | Windows Phone (United States)
 

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