Find my phone issue

sirgrant618

New member
Jul 25, 2011
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I know this has been beaten to death, but I just encountered a strange issue:

I have "send apps via Push notifications" and "save my location periodically" both checked. Updated my IMEI number with ATT, and made sure my phone number was correct on windowsphone.com.

When I go to send apps, ring, lock, or find my phone, Windowsphone.com tells me it can't get a signal. Whats weird is taht my phone is definitely receiving a signal from the website because I can ring, lock, and send apps to it in spite of the error message.

Find my phone doesn't seem to work because it requires that information be sent back to the website. This feature worked last night, Any ideas or should I just ride it out?
 

juanitoriv

Windows 10 Champion
Sep 1, 2012
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If you got a replacement device the site will show the old and new. I think its through the IMEI. Make sure your CURRENT WP is selected as My Phone. I found it easiest to determine by selecting the device and then Find Phone, the most current location should be your current device. Do that and you should be good.. 8)
 

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