1. envio's Avatar
    So I sent a tweet to O2 (UK) today, asking about support for DataSense on WP8 GDR2. See the response below, some two hours later. This is a glimpse into why WP has a big uphill battle with knowledge and awareness from carriers.

    Note to O2: It's Windows Phone 8, you know, the one with the Windows.

    wp_ss_20130731_0001.png
    07-31-2013 09:53 AM
  2. rockstarzzz's Avatar
    Nothing to do with WP. Ignorant customer reps are everywhere.
    BIGPADDY, Bee Mon and despertador like this.
    07-31-2013 09:59 AM
  3. Pete's Avatar
    Such are the wonders of corporate bot-powered social media feeds.
    07-31-2013 10:00 AM
  4. despertador's Avatar
    Nothing to do with WP. Ignorant customer reps are everywhere.
    I second that.
    07-31-2013 10:11 AM
  5. martinmc78's Avatar
    You do know O2 have got a beta going on a datasense app don't you?
    07-31-2013 10:13 AM
  6. awkm's Avatar
    This is where I enjoy unlimited data...no need to worry about Data Sense even though it works with my provider.

    When I lived in the UK I was with o2 for close to 10 years in total. Always pretty good but looks like they've hired some fools to man their twitter account!
    07-31-2013 10:23 AM
  7. envio's Avatar
    You do know O2 have got a beta going on a datasense app don't you?
    I'm well aware yes. I have the beta for '(the Lab) My O2 Live Tiles' (what a mouthful). But let's be clear, it's not a DataSense app. Right now, the Live Tiles app plugs into your mobile phone account profile and pulls down a subset of basic allowance usage, information easily obtainable on the MyO2 website. That's fine but DataSense is much more than that. DataSense allows you to inspect how much data specific apps are using over cellular data and Wifi. You can set limits on data usage and it compresses web pages via a proxy to conserve your data allowance. It also can automatically switch to carrier sponsored Wifi hotspots when available.
    07-31-2013 10:43 AM
  8. lnsertName's Avatar
    Not to mention, to use the O2 app, it uses data to display remaining data lol
    07-31-2013 10:46 AM
  9. WPmunkey's Avatar
    In their defense they probably assumed it was an Android issue because that platform has so many.
    07-31-2013 11:09 AM
  10. martinmc78's Avatar
    I'm well aware yes. I have the beta for '(the Lab) My O2 Live Tiles' (what a mouthful). But let's be clear, it's not a DataSense app. Right now, the Live Tiles app plugs into your mobile phone account profile and pulls down a subset of basic allowance usage, information easily obtainable on the MyO2 website. That's fine but DataSense is much more than that. DataSense allows you to inspect how much data specific apps are using over cellular data and Wifi. You can set limits on data usage and it compresses web pages via a proxy to conserve your data allowance. It also can automatically switch to carrier sponsored Wifi hotspots when available.
    The dev has said that as much as this is a beta its more to see how many responses they get before implementing other things. Like everything else it just takes time I guess - there aren't any other UK carriers offering the service either. Hopefully it gets sorted and data sense implemented properly.
    07-31-2013 11:14 AM
  11. ArguableChutoy's Avatar
    there aren't any other UK carriers offering the service either.
    Vodafone UK supports DataSense.
    07-31-2013 12:34 PM
  12. martinmc78's Avatar
    This i didn't know. Thanks
    Sent from my Windows Phone 8X by HTC using Board Express
    07-31-2013 12:45 PM
  13. envio's Avatar
    Just to let you know that their final reply (after yet another faux pas) was, "no updates on this but you can use the MyO2 mobile website..." bla bla bla. I'm half tempted to reset my phone to see if a factory default device, with no SIM inserted just might enable it. But, it's a lot of work just for a 50/50 chance to be disappointed again although, it would allow me to install Halo SA....hmmm.
    08-01-2013 06:08 AM
  14. DJRedLine's Avatar
    Vodafone UK supports DataSense.
    Did not know that. Waiting for GDR2 on 8x to see if it appears
    08-01-2013 07:13 AM
  15. Al_2's Avatar
    These o2 ads show how familiar they are with WP.

    Ad in paper for o2 Priority Moments showing Nokia Lumia:
    o2priorityad.jpg

    Actual app:
    o2priorityapp.jpg

    Ad in paper for o2 Tracks showing Nokia Lumia:
    o2tracksad.jpg

    Actual app:
    o2tracksapp.jpg
    08-01-2013 07:44 AM
  16. daniel_sherlock's Avatar
    Left 02 for three xx unlimited data
    08-01-2013 07:51 AM
  17. index1366's Avatar
    I simply can't believe that this is still happening... Makes my rage-a-holic go crazy :P
    snowmutt likes this.
    08-01-2013 04:03 PM
  18. WavingReds's Avatar
    Copy & Paste imo!
    08-01-2013 06:13 PM
  19. TechFreak1's Avatar
    LOL that must be one ignorant Rep or someone who likes taking the mickey however with the impending launch of the 64gb Telefonica exclusive (those who don't know its the parent company of O2) this september might be the catalyst which we need. However I am contemplating on switching.. lets see what if they follow EE on pricing or they will actually be reasonable.

    Rumors have it will be the former... i.e. 26 for the basic package. O2 used to be competitive with tariffs but they are not anymore https://www.o2.co.uk/shop/tariffs/... absolutely terrible 300 minutes, unlimited texts & 500 mb data ranging from 17 to 27 depending on phone whereas in contrast their sim only tariff is decent enough.
    08-01-2013 06:16 PM
  20. snowmutt's Avatar
    That..... hurt all the way here in the US. You must have just stared at your screen for a minute, wondering when the punch line was coming.

    Hope they followed up with an apology and some sort of actual answer.

    forgive my ignorance, but where is O2 as far as size of carriers in the UK? Have they been a decent WP supporter through WP7 and 8, or just a recent convert?
    08-01-2013 10:53 PM
  21. envio's Avatar
    That..... hurt all the way here in the US. You must have just stared at your screen for a minute, wondering when the punch line was coming.

    Hope they followed up with an apology and some sort of actual answer.

    forgive my ignorance, but where is O2 as far as size of carriers in the UK? Have they been a decent WP supporter through WP7 and 8, or just a recent convert?
    I did get an apology at least but I have to wonder just how much effort really goes on behind the scenes.

    O2 were the largest UK mobile operator (by subscribers) until the Orange/T-Mobile merger (called Everything Everywhere) in 2011. I still regard them as the largest since both Orange and T-Mobile continue to trade as separate brands for the time being.
    snowmutt likes this.
    08-02-2013 04:18 AM
  22. Edward Woodward1's Avatar
    tbf though, that could just have been an honest mistake, in writing out Android instead of WP8
    08-18-2013 08:00 AM
  23. Raver Rain's Avatar
    tbf though, that could just have been an honest mistake, in writing out Android instead of WP8
    most people dont now that there is windows phone os.
    my gf asked what version of android is installed on my lumia 720.(#faceplam)

    WHOME to blame? nokia never advertise about Windows phone os. they dont even say it runs on wp. nokia could seriously take advantage of "windows" and ''Microsoft" name in add for attracting customers.

    look at android phone there manufacturer SAYS(sought out loud) it run on android 4.1/4.2
    08-18-2013 09:26 AM

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