01-16-2016 10:22 PM
38 12
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  1. Mhkw's Avatar
    I had the same problem - microsoft and outlook accounts not syncing - so I added a second outlook account in the email + account settings and voila! Everything back to normal without resetting.
    09-14-2013 11:33 AM
  2. kfchoo's Avatar
    I have the error message as below and managed to resolve it myself.

    We're having trouble connecting to blue-m.hotmail.com. Contact a support person or your service provider.
    Last tried XX seconds ago
    Error code: 86000C09


    I think the online/cloud backup of text messaging is having data conflict issue. By clearing the online/cloud backup of text messaging does the trick in resolving the problem for me. It took me about 2 hours in resolving the problem by going through the troubleshooting steps below.

    The solution that I have found as below:
    1. Settings >> Applications >> Messaging >> Text message backup >> On
    2. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
    You should be getting error message "Attention Required"
    3. Messaging >> Threads >> Select all messages > Delete
    4. Settings >> Applications >> Messaging >> Text message backup >> Off
    5. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
    You should not be getting error message "Attention Required"
    6. Repeat Step 1-5 until you do not get error message "Attention Required" at step 2.

    * For step 6 (repeating step 1-5), do expect delay on text messaging restore at step 3.

    I hope it works for you all too. Good Luck!
    10-04-2013 09:28 PM
  3. Lucas oliveirak's Avatar
    no consigo atualizar e da problema ai conectar blu-m.@hotmail.com e o codigo 80072EFD
    10-10-2013 11:01 AM
  4. George Grieve's Avatar
    I've had the same problem with my HTC the Microsoft account wont sync but 1 stage i know to help it work is to update to the current software, if anyone knows what to do next plz reply to this message.
    01-23-2014 12:37 PM
  5. megancooke's Avatar
    i have a problem with my microsoft account, which means i cannot download or update anything.
    It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
    Please can you help?
    02-20-2014 02:56 AM
  6. Laura Knotek's Avatar
    i have a problem with my microsoft account, which means i cannot download or update anything.
    It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
    Please can you help?
    Have you contacted Microsoft support?
    02-20-2014 03:04 AM
  7. megancooke's Avatar
    yes. is there anything you can tell me to do?
    02-20-2014 03:14 AM
  8. N_LaRUE's Avatar
    i have a problem with my microsoft account, which means i cannot download or update anything.
    It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
    Please can you help?
    Try this: Go to Setttings -> WiFi -> uncheck 'Automatically connect to wifi hotspots' and see if that helps. The other option is just delete/create the email address if its not the main MS Account.
    02-20-2014 03:16 AM
  9. Alex Ribeiro's Avatar
    Man you save my life.


    I have the error message as below and managed to resolve it myself.

    We're having trouble connecting to blue-m.hotmail.com. Contact a support person or your service provider.
    Last tried XX seconds ago
    Error code: 86000C09


    I think the online/cloud backup of text messaging is having data conflict issue. By clearing the online/cloud backup of text messaging does the trick in resolving the problem for me. It took me about 2 hours in resolving the problem by going through the troubleshooting steps below.

    The solution that I have found as below:
    1. Settings >> Applications >> Messaging >> Text message backup >> On
    2. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
    You should be getting error message "Attention Required"
    3. Messaging >> Threads >> Select all messages > Delete
    4. Settings >> Applications >> Messaging >> Text message backup >> Off
    5. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
    You should not be getting error message "Attention Required"
    6. Repeat Step 1-5 until you do not get error message "Attention Required" at step 2.

    * For step 6 (repeating step 1-5), do expect delay on text messaging restore at step 3.

    I hope it works for you all too. Good Luck!
    04-03-2014 01:04 PM
  10. Ashu Bhondekar's Avatar
    Please. Help sir I used phone to continue say attention required
    What to do?
    08-14-2015 09:27 AM
  11. Ashu Bhondekar's Avatar
    Please. Help sir I used phone to continue say attention required
    What to do?
    08-14-2015 09:31 AM
  12. Naresh Talashilkar's Avatar
    Same here!
    12-20-2015 11:27 PM
  13. Aqsa Aslam's Avatar
    i have the same problem . please any solution ???
    01-16-2016 10:22 PM
38 12

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