1. manneman32's Avatar
    Got a question for you guys...

    I have tried a couple of Windows Phones... the latest was a Nokia Lumia 620. I have never noticed any problem before but today I noticed a real moodkiller on my account.

    I bought a Nokia Lumia 920 today. I set it up with my Outlook-account as usual and everything works fine. The problem is the new Lumia 920 wont register on my account. It still says Lumia 620. I tried to remove all the old devices I have used (exept one to not f*ck things up) but it still wont register. For me this means that I cant use "find my phone" and also I cant install apps from the Windowsphone website... I have to use Store on the device.

    Does anyone have a solution for this?

    Thanx guys!
    LeLee092 likes this.
    08-31-2013 01:17 PM
  2. Corepc's Avatar
    So when you go to WindowsPhone from PC. Login, Select My Account, remove this phone should be a option for the 620.
    How many do you have listed ? Does the 920 not show ?
    08-31-2013 02:08 PM
  3. manneman32's Avatar
    Well... I actually deleted all phones from the list except the first one I owned, and that is just for security... Im afraid something bad will happen if I remove them all. My new Lumia 920 has never been in the list at all.

    I use Windows Phone App with Windows 8 to sync the phone with my PC
    08-31-2013 02:17 PM
  4. Corepc's Avatar
    So the 920 is not even listed under your name, where you select my account, my phone, find my phone, etc..

    You may need to call Microsoft and have them add it, if you are afraid of removing all the phones you have listed.
    08-31-2013 02:39 PM
  5. Noahma's Avatar
    Turn off "backup text" under the messaging app and see if that allows the account to sync.
    09-01-2013 03:16 AM
  6. manneman32's Avatar
    Turn off "backup text" under the messaging app and see if that allows the account to sync.
    Thanx! But it was already off...
    I Think I have two options: Contact MS and ask them to add it or do a reset of the phone and hope for the best
    09-02-2013 12:21 AM

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