1. Soyeb Mullick's Avatar
    I bought my Lumia 820(Black) 8 Months back, Am pretty fan of Windows 8 Phone and Nokia. I just want to know,
    1. how this 'Reset' Option is gonna effect the phone?
    2. Will my phone be completely formatted like in Hard Reset?
    3. How am I supposed to get all my contacts back after resetting?

    Thanks in advance.....wp_ss_20130927_0001.jpg
    09-27-2013 01:23 AM
  2. rdubmu's Avatar
    If it works like it should, It will revert your phone back to the stage when you first got it.

    Are you using outlook.com to manage your contacts on your phone. When you log back in, your contacts should appear.
    Soyeb Mullick likes this.
    09-27-2013 01:31 AM
  3. montsa007's Avatar
    Reset your phone = hard reset is like formatting a computer hard disk, the phone will be like new with absolutely no data on it.

    If you want to soft reset (Just like a restart, loses no data), press and hold vol down + power, release when screen goes off, device will restart.

    A soft reset solves many problems, try that before you do a hard one.

    Once you enter your Microsoft account details, all your contacts will be pulled from MS Servers.
    Soyeb Mullick likes this.
    09-27-2013 01:32 AM
  4. Soyeb Mullick's Avatar
    Am using hotmail.com as my Microsoft log in.
    09-27-2013 01:53 AM
  5. rdubmu's Avatar
    When you reset, you will be back to the orginal state, you simply log in with your Microsoft Account (outlook.com, msn, hotmail, live) and everything will sync.

    What is the reason why you want to reset?
    Soyeb Mullick likes this.
    09-27-2013 12:03 PM
  6. Soyeb Mullick's Avatar
    thank u all for the genuine reply... it is really appreciated.... actually the 'other' storage is bugging me like anything.... I was hesitating to reset it cause of the contacts, I was confused... thanks all...
    09-27-2013 01:03 PM
  7. montsa007's Avatar
    thank u all for the genuine reply... it is really appreciated.... actually the 'other' storage is bugging me like anything.... I was hesitating to reset it cause of the contacts, I was confused... thanks all...
    You can wait for the GDR 2 update it addresses that.
    I definately stay away from hard resets, but thats just me.
    09-27-2013 01:09 PM

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