Any help appreciated!
I purchased a used Lumia 820 yesterday and all was well. This morning my phone informed me there was an update available. After updating the touch screen became completely unresponsive.
Hard and soft resets do nothing, and I can't get past the "Welcome to your Windows Phone" welcome screen.
I have done a bit of research and it seems that if the phone has had a non-genuine digitizer replacement, this is likely to happen. Can anyone advise me as I need my phone for work.
Thanks in advance
I purchased a used Lumia 820 yesterday and all was well. This morning my phone informed me there was an update available. After updating the touch screen became completely unresponsive.
Hard and soft resets do nothing, and I can't get past the "Welcome to your Windows Phone" welcome screen.
I have done a bit of research and it seems that if the phone has had a non-genuine digitizer replacement, this is likely to happen. Can anyone advise me as I need my phone for work.
Thanks in advance