12-03-2013 08:16 PM
36 12
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  1. CaptainAnywho's Avatar
    6 months after I got my lumia 920 in december I was forced to reset it due to an obscene amount of "other storage" that prevented me from doing anything on my phone. Now, nearly 6 months past that I am forced to do it again. This is incredibly disheartening, and I would have thought that by now this issue would have been addressed. I am running Update 3 and Amber and in about a week and a half my available storage went from ~6.5GB to 0.
    wp_ss_20131028_0002.png
    10-28-2013 08:13 AM
  2. SnailUK's Avatar
    Just because your "other" is 20GB, doesn't mean the OS has a problem.

    Microsoft need to find a way of illustrating what that 20GB is, so people understand.

    Maybe its one or more rogue apps, that are requesting too much storage, and giving us a graph of the "Other" usage could help users pinpoint naughty apps.
    10-28-2013 08:50 AM
  3. phirefly's Avatar
    Microsoft did find a new way to illustrate it in Update 3. Storage check is the old Nokia utility. See how it looks under phone storage to see what is really eating all of that space. If it's temp, maybe the clear that MS has added will work better than the one is storage check.
    10-28-2013 08:57 AM
  4. BrunoShady's Avatar
    I agree...

    They stated that the issue was fixed by controlling better this space, in other words, if space is needed, the other storage is cleaned, what doesnt happen on GDR3.

    I've tested with my L820 and 2 days with 512kb space avaiable, didnt shrink my other storage (1,8GB)
    10-28-2013 09:08 AM
  5. CaptainAnywho's Avatar
    Microsoft did find a new way to illustrate it in Update 3. Storage check is the old Nokia utility. See how it looks under phone storage to see what is really eating all of that space. If it's temp, maybe the clear that MS has added will work better than the one is storage check.
    The built in storage check utility only reports ~1.8GB of temp storage, which is why I used Nokia's to find the real usage.
    10-28-2013 09:25 AM
  6. CaptainAnywho's Avatar
    Just because your "other" is 20GB, doesn't mean the OS has a problem.

    Microsoft need to find a way of illustrating what that 20GB is, so people understand.

    Maybe its one or more rogue apps, that are requesting too much storage, and giving us a graph of the "Other" usage could help users pinpoint naughty apps.
    I didn't imply that the OS had a problem, my point was that having to reset your device to fix this issue is not an acceptable solution.
    10-28-2013 09:26 AM
  7. aafa's Avatar
    ya, unfortunately, I had to do a full reset to get my phone working properly for GDR2. quite the inconvenience. but my other storage is now 'contained'
    10-28-2013 12:00 PM
  8. phirefly's Avatar
    The built in storage check utility only reports ~1.8GB of temp storage, which is why I used Nokia's to find the real usage.
    WWhich category did it say all of that space was in?
    10-29-2013 06:36 AM
  9. paulxxwall's Avatar
    Microsoft did find a new way to illustrate it in Update 3. Storage check is the old Nokia utility. See how it looks under phone storage to see what is really eating all of that space. If it's temp, maybe the clear that MS has added will work better than the one is storage check.
    no Ms just did that so you would think your "other storage" issues was fixed....guess what it not! I'm still on 10 GB of other storage! There's no way to REALLY see what eating up storage! Believe me if could free up most of my other storage I would or at least see what's causing it I would fix it or remove it or what ever. So no Ms never stated that the Nokia storage check obsolete just tried to keep you away from it because its still there! There's still a bug!
    10-30-2013 08:21 AM
  10. N_LaRUE's Avatar
    I'm really curious about one thing. What are people doing to get such a large amount of Other storage. I use my phone as I normally do and my storage never climbs to those levels.

    So my question here is, are you playing games? Downloading torrents? Just using it normally? Transferring files via bluetooth on a regular basis? What are you doing? Reason why I ask this cause I'd like to avoid whatever it is you're doing.
    Chief_Adu and eric12341 like this.
    10-30-2013 08:47 AM
  11. BrunoShady's Avatar
    I'm really curious about one thing. What are people doing to get such a large amount of Other storage. I use my phone as I normally do and my storage never climbs to those levels.

    So my question here is, are you playing games? Downloading torrents? Just using it normally? Transferring files via bluetooth on a regular basis? What are you doing? Reason why I ask this cause I'd like to avoid whatever it is you're doing.
    Do you use skydrive for photo/video backup?

    Maybe this is the problem, since photos are large files and 1 video with 5 minutes is about 300-400mb, and 3 or 4 videos are about 1gb..
    10-30-2013 08:58 AM
  12. vaibs's Avatar
    @N_LaRUE....me too
    N_LaRUE and Chief_Adu like this.
    10-30-2013 09:00 AM
  13. N_LaRUE's Avatar
    Do you use skydrive for photo/video backup?

    Maybe this is the problem, since photos are large files and 1 video with 5 minutes is about 300-400mb, and 3 or 4 videos are about 1gb..
    I don't have an issue with Other storage....

    I was asking what people do to get such large Other storage so I can avoid it.
    10-30-2013 09:16 AM
  14. BrunoShady's Avatar
    I don't have an issue with Other storage....

    I was asking what people do to get such large Other storage so I can avoid it.
    some people say that is the problem.... upload to skydrive
    10-30-2013 09:24 AM
  15. paulxxwall's Avatar
    I'm really curious about one thing. What are people doing to get such a large amount of Other storage. I use my phone as I normally do and my storage never climbs to those levels.

    So my question here is, are you playing games? Downloading torrents? Just using it normally? Transferring files via bluetooth on a regular basis? What are you doing? Reason why I ask this cause I'd like to avoid whatever it is you're doing.
    I wish I knew ! I stream Pandora,surf the web,I on my have 6 GB of games,2.5 os and those are my major ones but it say 17.80 GB used and only 11.26 free ! Weres the other 10gb or so? I see them in the other storage location! But really have no clue as to what causing it
    10-30-2013 09:33 AM
  16. N_LaRUE's Avatar
    I wish I knew ! I stream Pandora,surf the web,I on my have 6 GB of games,2.5 os and those are my major ones but it say 17.80 GB used and only 11.26 free ! Weres the other 10gb or so? I see them in the other storage location! But really have no clue as to what causing it
    Hmmm, interesting. The only thing I don't do is use Pandora. I wonder if that has anything to do with it. I also delete my history in IE all the time.

    Very weird. I can't see where the Other storage is coming from. Did you do anything different in the past? Or is this it from the beginning?
    10-30-2013 09:46 AM
  17. eruptflail's Avatar
    Do you take a lot of photos, because Auto-upload to skydrive can be the culprit. Also, update to GDR3. MS gives a tool to reduce the other storage.
    10-30-2013 10:17 AM
  18. paulxxwall's Avatar
    Do you take a lot of photos, because Auto-upload to skydrive can be the culprit. Also, update to GDR3. MS gives a tool to reduce the other storage.
    im on dev gdr3 and that's a the " tool" is a misunderstanding! On the " phone storage" location there's a way to delete some temporary files but on lumias we also have storage check which clearly shows at the bottom other storage and no way to clear that area.no no there is NO tool to clear out my other storage! I haven't been trying to stress this for no reason
    10-30-2013 10:26 AM
  19. paulxxwall's Avatar
    Do you take a lot of photos, because Auto-upload to skydrive can be the culprit. Also, update to GDR3. MS gives a tool to reduce the other storage.
    on dev gdr3 and auto upload is off.
    10-30-2013 10:27 AM
  20. paulxxwall's Avatar
    And what pisses me of more is that this is my phone! If I want to clear out any type of data I want I should be able to. And not by losing all my stuff and doing a hard reset I just want another clear button! One for the actual other storage! If Ms comes up with this. Many will be very happy
    10-30-2013 10:30 AM
  21. dinesh84d's Avatar
    After installing GDR3 preview, My other have grown from 300 MB to 1GB in less than a month.

    Having said that, it is very clear that other storage issue is still there, Microsoft has just changed the definitions in phone storage setting.

    I have games, apps & auto upload on. I should have all of them. This is the reason we buy expensive phones. right??

    In Microsoft GDR3 blog, they said other will correct itself and delete unnecessary data. Which seems not be happening...

    Resetting the phone is not an option.
    10-31-2013 08:53 AM
  22. blegs38552's Avatar
    Look at Settings...Phone Storage. What do you see on this screen? There is not Other category so you should be able to see exactly where your space is being taken up.
    10-31-2013 09:11 AM
  23. dinesh84d's Avatar
    It can still be seen in Nokia storage check.
    10-31-2013 09:13 AM
  24. dinesh84d's Avatar
    Look at Settings...Phone Storage. What do you see on this screen? There is not Other category so you should be able to see exactly where your space is being taken up.
    In phone other has been just redefined, like system space is 1.9 GB in Storage check but shows 2.6 GB (in my phone, but can be different to others) in phone storage.

    Got my point.
    10-31-2013 09:15 AM
  25. paulxxwall's Avatar
    Look at Settings...Phone Storage. What do you see on this screen? There is not Other category so you should be able to see exactly where your space is being taken up.
    now if you have Lumia like I've said before keep going done ( in settings) to storage check . Scroll to the right then al the way down and BAM! There's your other storage . That portion of lumias was never deleted. Ms just didn't want us looking there. Because if we did we would all realized other storage is still there and for me... Still a problem... 10 GB of problems.
    10-31-2013 12:07 PM
36 12

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