1. MDak280's Avatar

    Microsoft has updated its Terms of Use, which will go into effect next month. Because I am under 18, my parent must accept the new terms for me so that I can download/update apps from the store. I went to windowsphone.com, then went to "My Family." It said to go to xbox.com and sign in. I did this, and all seemed well - the new ToU popped up and it told me to accept. I did, but then I was brought to the sign in page again. I signed in again, and the ToU shows up. I accept it again, and the sign in page comes up. It's stuck in a loop for some reason, preventing me from accepting. Does anyone know another way to accept the new terms?

    10-31-2013 11:20 PM
  2. dferrari7's Avatar
    The same thing keeps happening to me its ridiculous
    10-31-2013 11:25 PM
  3. stickyshocker's Avatar
    I had an issue with my sons account also, in the end i actually rang Microsoft for help. Now if i recall its done through live.com
    10-31-2013 11:30 PM
  4. kmcgee381's Avatar
    i know how to accept the terms of use!!!! first of all,does it say that you need to accept the terms of use when trying to download an app on wp8? well first of all you need to have a parent in your family on windows phone.com. get your parent to sign in and then go to your family. beside YOUR name it should say 'terms of use not accepted'. then under that it should say 'fix it'. click into that link and it gives you the option to accept the terms of service. i hope this helps as i struggled to find how to accept these!!!
    11-13-2013 07:36 AM
  5. SagarJ's Avatar
    Have you tried going on to purchase history and accepting the terms of use there - it worked for me!!
    12-10-2013 11:38 AM
  6. nboyea's Avatar
    i have my mircosoft account hooked up to my phone but it does not show that i have it hooked up what should i do
    01-10-2014 10:51 PM
  7. XxbombzxX's Avatar
    Didn't work
    01-13-2014 11:37 PM
  8. Knights2257's Avatar
    This is actually relatively easy to solve. If a parent goes to windowsphone.com, clicks on "My Family" the ave to accept the TofU. Following that they have to go in to settings under the child's profile and choose which ratings and brand of apps can be downloaded. The one thing to watch is you can basically choose free/paid and even if an app is free it counts as Paid if there is any type of microtransaction system (like Angry Birds). Enjoy!
    10-14-2014 05:12 PM

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