1. Twyll's Avatar
    wp_ss_20131101_0002.jpg

    I deleted all the files on my SD card, all the media files on my phone memory.

    Now, when I open the photo app, all the albums are still there, 'updating', then when I open one, there are 4 copies of each picture! I have no idea when they're stored (in the 'Other' directory, probably!)

    I tried Shrink Storage, without avail.

    It quickly goes down to 0.00mb left, then I have to delete pictures manually from the phone (they can't be accessed from a computer when the phone is connected) then I can't even receive or send text messages, or take pictures.

    What on earth can I do about that? I'm hoping someone can help.
    11-01-2013 08:08 AM
  2. rockstarzzz's Avatar
    What OS version are you using? GDR3 has fixed other storage issue. Other than that you are in for a hard reset I think. Unless the community comes up with some creative ideas.
    11-01-2013 08:11 AM
  3. Arpit Mittal's Avatar
    if you tried Lumia storage check then factory reset is only solution in my opinion.
    11-01-2013 08:15 AM
  4. Twyll's Avatar
    I have the Ativ S, and I did all the automatic updates available. Is there a way for me to check which version I am using?
    11-01-2013 08:16 AM
  5. Arpit Mittal's Avatar
    you can try storage check in settings option & clear temp file if you have & I didn't know more about Ativ S
    11-01-2013 08:20 AM
  6. Kellzea's Avatar
    Factory reset the phone.
    11-01-2013 08:25 AM
  7. rockstarzzz's Avatar
    I have the Ativ S, and I did all the automatic updates available. Is there a way for me to check which version I am using?
    Settings -> scroll -> about phone -> more information -> OS ...
    11-01-2013 08:28 AM
  8. Twyll's Avatar
    I have reset the phone.
    11-01-2013 08:32 AM
  9. Twyll's Avatar
    My OS version after reset is 8.0.10327.77, which apparently is GDR2.

    When I search for a phone update, it says no update is available. How can I go to GDR3? Is it even available?

    Thanks
    11-01-2013 09:23 AM
  10. rockstarzzz's Avatar
    11-01-2013 09:26 AM
  11. Twyll's Avatar
    It's not an official release then, I need a special account. Nevermind, thank you.
    11-01-2013 09:44 AM
  12. rockstarzzz's Avatar
    It's not an official release then, I need a special account. Nevermind, thank you.
    Nope official release will depend on your country, your network provider and your OEM. Anytime between now and early 2014.
    11-01-2013 09:45 AM
  13. Twyll's Avatar
    I opened an account to access the early release, which I couldn't access otherwise. I installed it and the management of memory looks clearer. I hope it will resist the test of time now.
    The whole thing was quite stressful, I realised I missed many text messages and phone calls, and that some of my emails were never sent. A bit fed up.

    Thanks for all your help guys.
    11-01-2013 11:13 AM

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