1. tomgielen's Avatar
    Today at school somebody stole my lumia, I didn't know who so I locked it down from windowsphone.com . Later that day I recived my phone back from my friend, it was a joke. But there was one big problem, my phone was turned off and I can't turn it on ever since. I've tried everything and a very desprate because I have my new Lumia for less than a week! Please is somebody out there who can help me???

    Greetings,
    Tom
    12-04-2013 02:21 PM
  2. lsmachado's Avatar
    Maybe reach out to your carrier and explain what happened?
    12-04-2013 02:48 PM
  3. Ashish Saraf1's Avatar
    Today at school somebody stole my lumia, I didn't know who so I locked it down from windowsphone.com . Later that day I recived my phone back from my friend, it was a joke. But there was one big problem, my phone was turned off and I can't turn it on ever since. I've tried everything and a very desprate because I have my new Lumia for less than a week! Please is somebody out there who can help me???

    Greetings,
    Tom
    Locking a phone doesn't switch it off or brick it !!


    sent either from my Nokia Lumia 820 or HTC Desire HD
    xandros9 likes this.
    12-04-2013 08:14 PM
  4. ratsttam's Avatar
    Is it possible that the battery is just dead?
    If not, it's NOT reported as stolen to your carrier, It's only a lockdown of the OS (and possible wipe of your information if you chose that too). If charging it won't help, just bring it back to your carrier and see if they can't get it to boot up. Failing that, it's probably just faulty, and probably would have failed no matter what.
    12-04-2013 08:35 PM
  5. pankaj981's Avatar
    Put it on charger, if it doesn't turn on then try to soft reset it by pressing power + volume down
    12-04-2013 08:38 PM
  6. tomgielen's Avatar
    Thanks everybody, the soft reset did it for me! Love to everybody on this site!
    12-05-2013 03:49 AM
  7. ahmadsamhann's Avatar
    tell your friends that kinda stuff isn't funny. and I'm glad that you manage to get that phone back alive ;)
    12-06-2013 07:59 AM

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