1. Oranges123's Avatar
    What does this sign mean when it appears?

    I was using the phone today and suddenly this big white exclamation mark appears similar to how you get the spinning cogs. Phone was stuck there for a few minutes unresponsive but then it just reset after a bit and came back on.
    12-13-2013 10:36 AM
  2. Kavu2's Avatar
    It likely means there was a problem of some sort. But your auto reset seems to have resolved the issue.

    If the the exclamation mark returns and and phone is unresponsive, then a soft reset is necessary to return to normal as stated in this MS KB2749480 article
    Your Windows Phone 8 doesn't work or respond as expected

    If your phone is unresponsive, it might display a big exclamation mark, a combination of a gear and lightning bolt, your phone manufacturer's logo, or a pair of gears:

    If your screen displays any of these images, try this: Press and hold both the volume down button and the power key for 10 seconds. This should get your phone to reboot and respond properly again.
    12-13-2013 11:10 AM
  3. unstoppablekem's Avatar
    It likely means there was a problem of some sort. But your auto reset seems to have resolved the issue.

    If the the exclamation mark returns and and phone is unresponsive, then a soft reset is necessary to return to normal as stated in this MS KB2749480 article
    Your Windows Phone 8 doesn't work or respond as expected

    If your phone is unresponsive, it might display a big exclamation mark, a combination of a gear and lightning bolt, your phone manufacturer's logo, or a pair of gears:
    http://support.microsoft.com/Library/Images/2899952.png
    If your screen displays any of these images, try this: Press and hold both the volume down button and the power key for 10 seconds. This should get your phone to reboot and respond properly again.
    I never heard of this exclamation mark! Thanks for helping him!
    12-13-2013 11:15 AM
  4. Oranges123's Avatar
    Interesting thanks. Wonder what caused it, first time it appeared and didn't know what had happened. Hope it doesn't happen again as an exclamation makes it feel like it was a serious issue.
    12-13-2013 11:42 AM
  5. Troy Osborn's Avatar
    Thanks so much my phone got a little "damp" today at work and was working fine till the volume down button stuck so i turned it off hoping to reset turned it back on to exclamation mark and no matter what i did it wouldnt go away but you guys are my saviors today and it works like a champ again just like a Windows Phone should (Lumia 822)
    xandros9 likes this.
    09-10-2014 04:35 PM
  6. CostanzaC's Avatar
    mine is doing the asme exact thing now...kept going onto vibracall and I shut it off hoping it would reset...the exclamation mark has been alternating to the nokia logo for the past 20 min but nothing is happening. can I try anything else?
    01-14-2016 12:33 PM
  7. Devirupam's Avatar
    my phone's screen showing (!) sign. I have done what is said. it worked. phone is on now. but power button & volume key is not working. clicking on power button showing Windows Feedback app. volume key stuck on 0. any solution?? (lumia 650)
    07-12-2016 03:02 AM

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