1. matthoms's Avatar
    I didn't know where else to post this so I'm sorry if it's in the wrong place.

    I currently own a 1020. I had a 920 and it had bad battery life. At&t gave me a 1020 to replace it after having 3 920's in a month. Since then I have had 4 1020's. One wasn't able to make phone calls, another would restart itself everyday randomly, another had no battery, and this current one has a bad camera with a humming sound of fan when the camera is on. I can hear the sound in the video which is rather loud. Then there is a loose piece in the camera module when I shake it. And no, it is not the ball barrings, it shake louder than those.

    The point of this thread is to decide if I should attempt to talk to At&t to get a 1520 if this next 1020 doesn't work...again. I have small hands so a large screen isn't my thing, but I NEED the battery life of 15+ hours a day. The camera isn't a big thing for me, just a bonus with the 1020.

    Opinions? Little support with a decision helps me feel better about switching especially when the 1020 is the "best" phone that I've owned.

    Thanks everyone!!
    01-18-2014 07:25 PM
  2. CrockettGTO's Avatar
    Wow sorry to hear about all your troubles. You appear to be a dedicated fan. Do you think you will have a different experience with the 1520? Its not that much newer of a phone than the 1020.Question, have all these replacement phones been refurbs? You may just demand they replace in store with a new one, opening a brand new box and testing it out in real time.
    matthoms likes this.
    01-18-2014 08:26 PM
  3. matthoms's Avatar
    Wow sorry to hear about all your troubles. You appear to be a dedicated fan. Do you think you will have a different experience with the 1520? Its not that much newer of a phone than the 1020.Question, have all these replacement phones been refurbs? You may just demand they replace in store with a new one, opening a brand new box and testing it out in real time.
    I don't know if the experience would be different. I just want a little less problems and was hoping a newer phone would help that. If this next 1020 doesn't work, then I will ask for a brand new one next. If that fails, then it'll be either the 1520, o
    925, or an iPhone (last resort sadly...)
    01-19-2014 02:01 AM
  4. CrockettGTO's Avatar
    Hey matthoms. How's it working out?
    01-24-2014 06:31 PM
  5. matthoms's Avatar
    Hey matthoms. How's it working out?
    I have a new 1020 right now. So far it has frozen once and that's it. No other problems so far. I'll keep it until something else happens.
    01-24-2014 09:49 PM
  6. Pume's Avatar
    The 1520 is a great piece of hardware but if You have small hands then you will probably regret getting such a big device. I also have quite small hands and after a couple of days I had to exchange my 1520 to a 1020. The 1520 is also not very pocketable unless you wear fairly loose jeans. Performance of the two isn't dramatically different except in some games.


    Sent from my iPad using Tapatalk
    matthoms likes this.
    01-25-2014 01:07 AM
  7. Pume's Avatar
    Double post
    Last edited by Pume; 01-25-2014 at 03:13 PM.
    matthoms likes this.
    01-25-2014 01:33 AM

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