Phone manager

[Miha_a]

Hello,

can you suggest a PC (Win7 or Win8) Phone manager for WP8? To organize contacts & files/music.

Thx
M

 

[Pete]

The Windows Phone Desktop App is the only one that I know of.

Read more here.

Windows Phone app for desktop (Preview 3) | Windows Phone 8 | Windows Phone How-to | Windows Phone (United States)

 

[Miha_a]

The Windows Phone Desktop App is the only one that I know of.
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I tried this one already (on two computers; Win7 and 8) and it does not detect my phone (Samsung Ativ S).

Any other?

 

[Pete]

Please run through the steps detailed in this Knowledgebase article.

Windows Phone 8 is not detected by your computer

 

[Miha_a]

Please run through the steps detailed in this Knowledgebase article.

Windows Phone 8 is not detected by your computer

Thx, but this doesn't help. The problem is that my phone does not appear in Device Manger.

 

[Pete]

It sounds as though the USB port you're using isn't producing enough voltage to communicate with the phone. When you plug your phone in, do you hear the computer make the "usb device inserted" bong sound?

If not, use a different USB cable. Or a different USB port.

 

[Miha_a]

Different cable worked.

But now I get a new device in Device Manager under "Other Devices / Windows Phone 8". It has a yellow exclamation point to it. And this driver do not work (Windows Phone 8 is not detected by your computer).

Any other driver I can try?

Note (system): WP8 Samsung Ativ S connected to Win 7 Pro 64bit

 

[Pete]

a.Connect your Windows Phone to your computer by using the USB cable that was included with your phone.
b.Windows 8 users: In the Start screen, type "Device Manager," tap or click Settings, and then tap or click Device Manager.
Windows 7, Vista, and XP users: Click Start, right-click Computer, and then click Properties.
c.A window will appear with the name of your computer and a list of files. (If you don't see the files, click the name of your computer.) The name of your Windows Phone 8 should be listed under Portable Devices. If Windows Phone was incorrectly installed, it may be listed with a yellow exclamation mark. Or, it may be listed under Other Devices as a USB device or an unknown device.
d.Double-tap or double-click Windows Phone (under Portable Devices) or the unknown device to open the Properties window.
e.On the Driver tab, tap or click Uninstall.
f.In the pop-up box "Confirm Device Uninstall," select "Delete the driver software for this device" and then tap or click OK.
g.Return to the Device Manager window. Tap or click the Action menu, and then tap or click Scan for hardware changes.
h.Open Portable Devices, double-tap or double-click the name of your Windows Phone, and then click the Driver tab.
Note If you don't see your phone's name, tap or click the unknown device that is listed under Other Devices, and then tap or click the Driver tab.
i.Tap or click Update Driver.
j.Tap or click Browse my computer for driver software.
k.Tap or click Browse, locate the C:\Windows\Inf\ folder on your computer, and then click OK.
l.Click Next and if you're prompted, click Install. You may only be given a Close option.
m.After the driver installation is complete, close the open windows until you exit the Device Manager. Restart your computer if you're prompted.

 

[Miha_a]

Now I see the Phone in Phone Devices. Also the Manager works. I just can get the Unknown device in Other Devices to install.

 

[Pete]

You're getting there. Just methodically go through the steps in the article and you should get the Windows Phone Desktop App working.

 

[Miha_a]

I did. I cant get the "Other Devices / Windows Phone 8" to install properly.

But nonetheless my phone is now recognized by the Manager program so no problem.

EDIT:
- p.s. I can't believe that it's so f* complicated to connect a Windows Phone to a Windows computer ?!?