1. alv3st3r's Avatar
    Nokia Care quietly released a Windows program called Nokia Software Recovery Tool that allows you to fix your device if it gets bricked. This is pretty much like a consumer version of the Nokia Care Suite that many of us have been using over the years to fix our Nokia devices when they become bricked, or even to install OS builds before they’re officially released.

    nokia_recovery_tool_mainscreen.png

    nokia_recovery_tool_install-1024x788.png

    Download it here: Nokia Software Recovery Tool 1.1.1

    You should make a backup of your phone’s data before using the Nokia Software Recovery Tool.

    Prerequisites for your computer:
    - Microsoft Windows 7 or later.
    - USB cable to connect your phone to the computer.
    - Minimum 2 GB free storage space.

    NOTE! The files downloaded by the Nokia Software Recovery Tool may be as much as 4GB, and may take a long time, depending on your internet connection and phone model.

    PS: Find answers to your questions in Nokia Software Recovery Help. To get help and find answers to your questions about Nokia Software Recovery Tool, open the Nokia Software Recovery Tool and click on the “?” symbol from any screen.

    Source: MNB and Nokia
    Last edited by alv3st3r; 02-10-2014 at 12:42 PM.
    dermotw, xandros9, shmsnh and 9 others like this.
    02-05-2014 09:16 AM
  2. wilks7's Avatar
    nice thanks downloaded and ready "just in case"
    02-05-2014 09:34 AM
  3. sp8y's Avatar
    Same here I've downloaded it just in case I need it.

    I used to have NSU but since updating my laptop to W8.1 it won't work even after uninstalling & reinstalling several times - it just won't open. Never mind though as the new NSR tool will do the job.
    02-05-2014 12:30 PM
  4. MilkyTee's Avatar
    Probably a stupid question, but will this only work with Nokia devices?
    This could be brilliant to have...
    02-05-2014 02:45 PM
  5. rockstarzzz's Avatar
    Probably a stupid question, but will this only work with Nokia devices?
    This could be brilliant to have...
    Unfortunately, yes only Nokia.
    Jarip and MilkyTee like this.
    02-05-2014 04:12 PM
  6. E Lizzle's Avatar
    The app is NSU with essentially zero changes other than the name

    -E
    02-05-2014 05:29 PM
  7. Muhammad Ridha Ar-Rasyid's Avatar
    The app is NSU with essentially zero changes other than the name

    -E
    Also removing the login page. Hahaha...
    02-05-2014 11:00 PM
  8. jmshub's Avatar
    Still, this was necessary. The NSU program got the job done, but it wasn't particularly user friendly. The screenshots make this new software appear easy enough that you could talk a friend through this on the phone.
    02-06-2014 09:07 AM
  9. bhavya26's Avatar
    not able to download software for nokia lumia 720 it says update package not available for download
    02-06-2014 09:09 AM
  10. mjperry51's Avatar
    not able to download software for nokia lumia 720 it says update package not available for download
    I think it will only restore your current package -- it's for recovery, not updating . . .
    02-06-2014 09:40 AM
  11. Ankit Nawlakha's Avatar
    Can i Update my lumia using this software???
    02-06-2014 10:26 AM
  12. x I'm tc's Avatar
    Still, this was necessary. The NSU program got the job done, but it wasn't particularly user friendly. The screenshots make this new software appear easy enough that you could talk a friend through this on the phone.
    Of course, if they needed this, you probably couldn't .
    RumoredNow likes this.
    02-06-2014 10:32 AM
  13. MrWhiteman's Avatar
    More ways to restore a stolen phone. We need a feature like it's impossible to hard reset a phone unless you are the owner similar to Apple's Activation Lock.
    02-07-2014 08:21 AM
  14. MilkyTee's Avatar
    More ways to restore a stolen phone. We need a feature like it's impossible to hard reset a phone unless you are the owner similar to Apple's Activation Lock.
    Or the inability to turn the phone OFF if you don't have the correct pin.
    Could give you precious hours to locate a phone that's been stolen because the thief can't, you know, just power off the device and thwart your efforts...
    Should be standard across all platforms.
    jojapath likes this.
    02-07-2014 11:45 AM
  15. pluizebol's Avatar
    Hi

    I installed the program and connected my Lumia 925.
    What I see is rather strange:
    - When I look on my phone in Extra's + Info / more info, I see that my Build ID = 3051.40000.1345.10285.
    - The recovery tool tells me that it can install version 3051.40000.1345.1006
    That is strange - is there a problem ?
    02-08-2014 05:35 AM
  16. alv3st3r's Avatar
    Nokia software recovery tool updated to 1.1.1
    Changelog:
    - Brings support for 40 languages
    - Brings fix to “wrong UI" note shown for the user after successful dead phone recovery.
    02-10-2014 12:42 PM
  17. josipogo's Avatar
    Hi

    I installed the program and connected my Lumia 925.
    What I see is rather strange:
    - When I look on my phone in Extra's + Info / more info, I see that my Build ID = 3051.40000.1345.10285.
    - The recovery tool tells me that it can install version 3051.40000.1345.1006
    That is strange - is there a problem ?
    Check firmware version under About.
    pluizebol likes this.
    02-10-2014 12:54 PM
  18. pluizebol's Avatar
    Check firmware version under About.
    Thanks Josipogo.
    I am reassured now.
    02-10-2014 01:34 PM
  19. josipogo's Avatar
    You welcome.
    02-10-2014 04:57 PM
  20. Lakshman Guntu's Avatar
    I am getting an error that software is not available for Lumia 920 .. Any idea why?untitled.png
    04-23-2014 05:16 AM
  21. cdanieljohn's Avatar
    I bought my phone which is already on lumia black update. Then i upgraded to dev preview. So if i rollback will i be getting lumia balck or lower versions?
    07-06-2014 07:01 AM
  22. mark233's Avatar
    I bought my phone which is already on lumia black update. Then i upgraded to dev preview. So if i rollback will i be getting lumia balck or lower versions?
    It will roll back to black.
    cdanieljohn likes this.
    07-06-2014 07:06 AM
  23. cdanieljohn's Avatar
    It will roll back to black.
    Thank you!
    07-06-2014 07:13 AM
  24. vish0815's Avatar
    I was facing the same problem with my developer enabled lumia 820. I de-enrolled myself from the developer program(from within the app) and it worked fine.
    08-24-2014 03:46 AM
  25. DEDOD's Avatar
    It must be nice.
    So we could update software using this... Cool :)
    08-26-2014 05:40 AM

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