Official Facebook app won't fetch my profile data

[anon(5803979)]

Hello,

as the title says, Facebook app won't fetch data after I click on my profile button. It starts loading page, then shows blank grey page.
Did anybody have this kind of problem so far?

Thank you for your response.

 

[Scienceguy Labs]

Have you tried uninstalling and reinstalling the app? That would be the first thing I'd try. I haven't experienced this though.

 

[anon(5803979)]

Have you tried uninstalling and reinstalling the app? That would be the first thing I'd try. I haven't experienced this though.

Yes, I did that and nothing changed. I have also installed Facebook Beta app and I have same problem in both apps.

 

[Scienceguy Labs]

Interesting. Sorry to hear that. Have you tried looking for the problem on the actual website side? Look through your security settings, etc. I'm sorry I don't have more to offer. Hopefully someone can help you more than I could.

 

[juan-sonera]

I've recently been dealing with this issue to no avail. I've logged out and back in, uninstalled then reinstalled and still the same... my profile never updates, its just gray. Today, I was notified of an update for the Facebook app... still the same... anyone found a solution yet. By the way, I running OS version 8.0.10517.150, Lumia Black, on my Nokia Lumia 1020.

 

[tylina hardy]

i have this problem also

 

[Peter Butt]

I have this exact same issue, you will notice that when viewing the blank profile page if you drag you finger down the page a small arrow icon will appear top right. But using this arrow icon does nothing at all.