1. mfilipan's Avatar
    Hello,

    as the title says, Facebook app won't fetch data after I click on my profile button. It starts loading page, then shows blank grey page.
    Did anybody have this kind of problem so far?

    Thank you for your response.
    02-17-2014 03:51 PM
  2. Scienceguy Labs's Avatar
    Have you tried uninstalling and reinstalling the app? That would be the first thing I'd try. I haven't experienced this though.
    02-17-2014 03:56 PM
  3. mfilipan's Avatar
    Have you tried uninstalling and reinstalling the app? That would be the first thing I'd try. I haven't experienced this though.
    Yes, I did that and nothing changed. I have also installed Facebook Beta app and I have same problem in both apps.
    02-17-2014 04:32 PM
  4. Scienceguy Labs's Avatar
    Interesting. Sorry to hear that. Have you tried looking for the problem on the actual website side? Look through your security settings, etc. I'm sorry I don't have more to offer. Hopefully someone can help you more than I could.
    02-18-2014 05:06 PM
  5. juan-sonera's Avatar
    I've recently been dealing with this issue to no avail. I've logged out and back in, uninstalled then reinstalled and still the same... my profile never updates, its just gray. Today, I was notified of an update for the Facebook app... still the same... anyone found a solution yet. By the way, I running OS version 8.0.10517.150, Lumia Black, on my Nokia Lumia 1020.
    02-18-2014 10:11 PM
  6. tylina hardy's Avatar
    i have this problem also
    02-21-2014 10:50 AM
  7. Peter Butt's Avatar
    I have this exact same issue, you will notice that when viewing the blank profile page if you drag you finger down the page a small arrow icon will appear top right. But using this arrow icon does nothing at all.
    03-04-2014 11:48 PM

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