This is going to be a long post...
I have a Lumia 620 with Windows Phone 8.
a) The phone is not able to sync contacts with one Gmail account only. Mail and calendar for the same account are synced without problems. Other Gmail accounts sync without problems (contacts and all the other stuff)
b) Windows Phone does not display any error message while syncing, it simply does not sync contacts for the affected Gmail account
c) The lack of synchronization is bidirectional: if I insert a new contact on the phone, it does not appear in the Gmail contacts
d) In order to test if this was a problem with the number of contacts, I deleted from the affected Gmail account all of the contacts. I have then inserted one test contact. The problem still persists.
e) I'm not using the "exchange" contact option (Google Sync) as it not supported any more by Google. I'm using the CardDav protocol.
f) I also have an old Lumia 610 with Windows Phone 7.5. The phone syncs perfectly with the affected Gmail account, by using Google Sync (exchange).
g) I even reset the phone to its default factory settings, but the problem is still there
Thanks for any help
I have a Lumia 620 with Windows Phone 8.
a) The phone is not able to sync contacts with one Gmail account only. Mail and calendar for the same account are synced without problems. Other Gmail accounts sync without problems (contacts and all the other stuff)
b) Windows Phone does not display any error message while syncing, it simply does not sync contacts for the affected Gmail account
c) The lack of synchronization is bidirectional: if I insert a new contact on the phone, it does not appear in the Gmail contacts
d) In order to test if this was a problem with the number of contacts, I deleted from the affected Gmail account all of the contacts. I have then inserted one test contact. The problem still persists.
e) I'm not using the "exchange" contact option (Google Sync) as it not supported any more by Google. I'm using the CardDav protocol.
f) I also have an old Lumia 610 with Windows Phone 7.5. The phone syncs perfectly with the affected Gmail account, by using Google Sync (exchange).
g) I even reset the phone to its default factory settings, but the problem is still there
Thanks for any help
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