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  1. sheepdog1e's Avatar
    I found an issue this morning where I lost someones name in messaging I received a message from a person that was in my contact list and then the next message received from that person was no longer available only a phone number on closer examination it appears as some of my contacts are syncing from Google but not all with no error message, syncing is working with facebook, twitter, live and gmail.
    Can anyone shed any light on what to look for as the problem to this partial syncing problem, If I check my Windows 8 People app all my contacts are listed and correctly displaying.
    I am using a Nokia 1520
    Last edited by sheepdog1e; 04-01-2014 at 08:06 PM. Reason: additional information
    04-01-2014 08:03 PM
  2. Bruin_Warrior's Avatar
    I am having the exact same problem. In fact, when I try to sync my Gmail contacts with my Windows Phone 8, I get an error code (80190194) message. My contacts also seemed to have disappeared, and if I "successfully" manage to sync my contacts, only a fraction of them will appear. While it isn't the first time this happens, this is the first time that I haven't been able to fix the problem. I also tried signing in through another Windows Phone and failed, so I'm assuming that this is a Google and Windows Phone CardDAV problem.

    Not sure if this has anything to do with it.
    https://developers.google.com/google-apps/contacts/v3/
    byersbw and Constan Cabrerizo like this.
    04-01-2014 11:26 PM
  3. Bruin_Warrior's Avatar
    Or this is a very cruel joke by Google.
    04-01-2014 11:34 PM
  4. byersbw's Avatar
    I just posted over here: Gmail error code - Microsoft Community but basically...

    I just bought a Lumia 520 and am unable to have my google contacts sync. With the contacts box unchecked, everything syncs properly. When I check the contacts box, I get the error 80190194.

    I do NOT have two-step auth for Google on, nor do I have SMS alerts on.

    After doing a little digging (THANKS to Bruin_Warrior), thus far it appears that Google moved their CardDAV servers to HTTPS only on March 31st (I believe is what I read). This makes me wonder if that's not the issue. :/
    04-02-2014 01:02 AM
  5. Constan Cabrerizo's Avatar
    I am having same error 80190194 in my Nokia Lumia 1520. Google contacts are partially missing and when I deleted the account and recreated it again, I have the same problem. It seems to be a general failure.

    Regards,

    Constan
    04-02-2014 02:14 AM
  6. KrisJoeEll's Avatar
    Well, looks like am also having the same error. What the hell is Google up to now?

    Edit: After repeated syncing it synced. Working fine now.
    04-02-2014 02:26 AM
  7. Constan Cabrerizo's Avatar
    @krisJoeEll, how many times have you tried to sync? I have repeated several times and now I have no contacts at all :(
    04-02-2014 04:12 AM
  8. KrisJoeEll's Avatar
    @krisJoeEll, how many times have you tried to sync? I have repeated several times and now I have no contacts at all :(
    It seems random. I lost it for a while just now, got back after three tries.
    04-02-2014 04:17 AM
  9. Constan Cabrerizo's Avatar
    It seems random. I lost it for a while just now, got back after three tries.
    Is there any update from either Microsoft or Google? It is really disgusting !!!!
    04-02-2014 04:29 AM
  10. Constan Cabrerizo's Avatar
    I am having the exact same problem. In fact, when I try to sync my Gmail contacts with my Windows Phone 8, I get an error code (80190194) message. My contacts also seemed to have disappeared, and if I "successfully" manage to sync my contacts, only a fraction of them will appear. While it isn't the first time this happens, this is the first time that I haven't been able to fix the problem. I also tried signing in through another Windows Phone and failed, so I'm assuming that this is a Google and Windows Phone CardDAV problem.

    Not sure if this has anything to do with it.
    https://developers.google.com/google-apps/contacts/v3/
    I guess that the Microsoft guys have not deployed yet the update so we will have to wait until they will do it...[IRONY MODE ON]Maybe they are focused in the update for Windows 8.1 or Windows 9 for today [IRONY MODE OFF]
    04-02-2014 05:17 AM
  11. Constan Cabrerizo's Avatar
    04-02-2014 05:38 AM
  12. Griffinx's Avatar
    Same problem here...how can MS & Google continually keep letting their customers down like this
    04-02-2014 05:53 AM
  13. juanitoriv's Avatar
    Google just changed some of their stuff. It'll fix, just be patient.
    04-02-2014 06:17 AM
  14. juanitoriv's Avatar
    Same problem here...how can MS & Google continually keep letting their customers down like this
    This is on Google. Don't blame MS for this. It'll get fixed.
    04-02-2014 06:18 AM
  15. Griffinx's Avatar
    This is on Google. Don't blame MS for this. It'll get fixed.
    Don't agree, Google seems to have given notice of this change, MS should have fixed before customers affected.
    LMKz likes this.
    04-02-2014 06:32 AM
  16. zilosxp's Avatar
    Thankfully I am not the only one with this issue. Noticed this morning and have tried syncing more than 5 times. Only a handful of contacts sync. Let's see how long this takes to get resolved. Very annoying.
    04-02-2014 06:41 AM
  17. multo's Avatar
    Subscribing. Happened to my 1520 and the gf's 925. Annoying.

    Sent from my Lumia 1520 using Tapatalk
    04-02-2014 07:29 AM
  18. technowing's Avatar
    just upgraded from 520 to 1320, then hit this issue

    any solution yet, got empty contacts on my new 1320 now

    thanks
    04-02-2014 07:45 AM
  19. Pete's Avatar
    Unfortunately, you may need to sit and wait a while before we get an answer from the Windows Phone team on this one. They tend to work on Seattle time, and it's currently 5:45am over there.
    Last edited by o Aperture o; 04-02-2014 at 07:59 AM.
    04-02-2014 07:47 AM
  20. JustJezzka's Avatar
    Subscribing. I have a Lumia 920 and have the same issue. I hope this gets resolved quickly.
    04-02-2014 07:54 AM
  21. juanitoriv's Avatar
    I saw a thread yesterday that had the explanation. Don't remember the particulars, but it has something to do with the way the accounts are coded/encrypted.

    Here it is.....

    https://developers.google.com/google-apps/contacts/v3/
    04-02-2014 08:09 AM
  22. juanitoriv's Avatar
    Why not just use your PC to pull all your Gmail contacts, then import them into your live, hotmail or outlook account, however its set. Then they'll all pull in super simple.
    04-02-2014 08:15 AM
  23. technowing's Avatar
    thanks for your suggestion juanitoriv

    my MS contacts and Google contracts are two separated sets for two purposes

    let's wake MS Seattle team up by this call
    04-02-2014 08:32 AM
  24. Griffinx's Avatar
    Unfortunately, you may need to sit and wait a while before we get an answer from the Windows Phone team on this one. They tend to work on Seattle time, and it's currently 5:45am over there.
    ​How do we let the Seattle guys know about the issue?
    04-02-2014 08:42 AM
  25. Pete's Avatar
    Microsoft are aware of this issue and is working to resolve it. I don't have any further information at this time.
    juanitoriv, multo and zilosxp like this.
    04-02-2014 05:51 PM
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