03-29-2015 03:11 PM
29 12
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  1. Madam ImAdam's Avatar
    I have have been using windows phone for three months, and have had it up to here with the fussiness of adding and syncing content onto my damn phone. I am about to throw this thing out the damn window.

    I am now hard resetting my lumia 1520, hoping this "fresh start" will clear things up for me, but I'm losing my patience.

    I have a 64gb card, I want my music playlist (approx. 18GB) on there, and numerous photo folders from my pc (about 10GB), and all new photos and videos to be saved to the card. Doesnt sound like a difficult request, does it? But from the multiple duplicate and triplicate files, to the music hub routinely not seeing any of the content n the card, while other third party apps can, I am about to scream!!!

    I have tried the Windows Phone metro (total crap, took about 14 hours to sync the 30GB of data), then WMP, then iTunes, and am now trying out MusicBee.

    Otherwise I am fairly happy with WP8, and have actually been trying to tell people I know about it (most have never heard of it and have no CLUE WHY I would even want to use it!), but for me the difficulty with syncing is driving my f*king bonkers, really.

    Sorry for this rant, but I am very frustrated and would really like to learn the best way to manage content on this phone.

    rant over (for now)!
    Arlan Henry and Strazdas like this.
    04-04-2014 03:46 PM
  2. user928's Avatar
    I am about to throw this thing out the damn window...I am about to scream!!!... the difficulty with syncing is driving my f*king bonkers, really...rant over (for now)!
    Stay away from Windows. That's a joke Try this link: Use an SD card to add
    space | Windows Phone How-to (United States)
    04-04-2014 05:21 PM
  3. dby2011's Avatar
    A hard reset fixes the duplicate file issue with the sdcards.
    04-04-2014 05:31 PM
  4. Madam ImAdam's Avatar
    Stay away from Windows. That's a joke Try this link: Use an SD card to add
    space | Windows Phone How-to (United States)
    Thanks for that link, but i HAVE followed all of the protocols for using an SD card with windows phone, and have always selected remove card before powering off and then ejecting, but problems persist. I have probably formatted the stinking card 30 times in three months, and have soft resetted the device 50 to 60 times. It is just way too finicky for any sane person.
    Arlan Henry likes this.
    04-04-2014 05:44 PM
  5. Madam ImAdam's Avatar
    A hard reset fixes the duplicate file issue with the sdcards.
    yes... fixes the problem until you add content to the card!
    04-04-2014 05:46 PM
  6. dby2011's Avatar
    Hmmm....i formatted the card in the phone, did a hard reset, when it rebooted I said yes put pics and files on the sdcard. I then shut down the phone and connected the sdcard to my computer and dragged and dropped pics and music- over 12,000 mp3s. Put it back in my phone and everything has been fine.
    04-04-2014 06:03 PM
  7. dby2011's Avatar
    You may also want to try a full format of the sdcard too on the PC (not a quick format) before you do the hard reset. Make sure you use FATex for 64gb cards. Just be aware that a full format could take an hour or so.
    04-04-2014 06:06 PM
  8. hopmedic's Avatar
    Or how to post without using offensive language...
    04-04-2014 06:13 PM
  9. Madam ImAdam's Avatar
    Hmmm....i formatted the card in the phone, did a hard reset, when it rebooted I said yes put pics and files on the sdcard. I then shut down the phone and connected the sdcard to my computer and dragged and dropped pics and music- over 12,000 mp3s. Put it back in my phone and everything has been fine.
    Thanks. after rebooting and selecting yes to use the card for new photos and videos, the following folders are created on the blank card: Music, Pictures, Videos and WPSystem. When removing the card and opening it on the pc, are you using the file explorer to copy and past content into these folders? How do you copy a music playlist (*.m3u) with this method?
    04-04-2014 06:41 PM
  10. dby2011's Avatar
    Yes, I used file explorer to copy the files. I did not copy playlist files so don't know if that will work.
    04-04-2014 06:48 PM
  11. Madam ImAdam's Avatar
    Thanks.

    I think that Microsoft wants us to use the windows phone app, however, when using it, I select + add to phone, then Add Playlists. the problem is that I cannot browse for my playlist. clicking Files, Go Up, does nothing. My m3u playlist is on my external hard-drive, with all of my media content. There does not seem to be way to browse to this location.

    screen-grab-windows-phone-sync.jpg
    04-04-2014 06:59 PM
  12. rodrigoa81's Avatar
    Hi,

    When I started using WP8 I had the same problem that you have,until I saw the following on the internet and that solved it for me.

    1) take the SDcard out of the phone and format it with the PC
    2) Do a hard reset of the phone so its clean.
    3) On the setting menu, go to applications and then to music+videos. There are 3 options which are Connect with Xbox Music, Xbox Music Cloud Collection and Now Playing on Xbox; Deactivate all three of them.

    According to what I read, songs got duplicated because it was storing songs on the cloud or something like that. I had this problem before my phone had the Lumia Amber Update, and since i don't have an Xbox, I didnt had a problem turning them off, suppossely Amber fixed this but i couldn't tell you.

    Also, I always try to add music through windows explorer, I find it much easier.

    Hope this helps.
    04-04-2014 07:03 PM
  13. Madam ImAdam's Avatar
    Hi,

    When I started using WP8 I had the same problem that you have,until I saw the following on the internet and that solved it for me.

    1) take the SDcard out of the phone and format it with the PC
    2) Do a hard reset of the phone so its clean.
    3) On the setting menu, go to applications and then to music+videos. There are 3 options which are Connect with Xbox Music, Xbox Music Cloud Collection and Now Playing on Xbox; Deactivate all three of them.

    According to what I read, songs got duplicated because it was storing songs on the cloud or something like that. I had this problem before my phone had the Lumia Amber Update, and since i don't have an Xbox, I didnt had a problem turning them off, suppossely Amber fixed this but i couldn't tell you.

    Also, I always try to add music through windows explorer, I find it much easier.

    Hope this helps.
    Thanks. I am willing to keep trying to get it working. I will give it a go. Though, how do you get a playlist and its content onto the card and read properly by the phone with this method?
    04-04-2014 07:08 PM
  14. badcat's Avatar
    Yes, I used file explorer to copy the files. I did not copy playlist files so don't know if that will work.
    This is how I get stuff on the card as well. Just drag and drop. I never use the Windows app.
    04-04-2014 07:55 PM
  15. Madam ImAdam's Avatar
    This is how I get stuff on the card as well. Just drag and drop. I never use the Windows app.
    Thanks, I know about drag and drop, but I am trying to get one 16.2GB, playlist with 2982 files onto my sd card, copying the .m3u file via drag and drop does not work.

    At the moment, I am running MusicBee, which I'm new to using, but it does look rather full featured.
    04-04-2014 08:07 PM
  16. badcat's Avatar
    Thanks, I know about drag and drop, but I am trying to get one 16.2GB, playlist with 2982 files onto my sd card, copying the .m3u file via drag and drop does not work.

    At the moment, I am running MusicBee, which I'm new to using, but it does look rather full featured.
    Yeah, I don't use playlists so I never tried that. I just dumped about 16GB of music that way. I hope MusicBee works out for you.

    Edit: Thanks for mentioning MusicBee. I took a look at it and downloaded it. I've been trying get away from iTunes and this may turn out to be a suitable replacement.
    04-04-2014 08:45 PM
  17. hopmedic's Avatar
    Thank you.
    Guytronic likes this.
    04-05-2014 12:38 AM
  18. Madam ImAdam's Avatar
    Yeah, I don't use playlists so I never tried that. I just dumped about 16GB of music that way. I hope MusicBee works out for you.

    Edit: Thanks for mentioning MusicBee. I took a look at it and downloaded it. I've been trying get away from iTunes and this may turn out to be a suitable replacement.
    Thanks all. Syncing a playlist with MusicBee seems to have worked, and I am feeling much better about the phone today because of it! Now, I wish I could also sync photo folders with MusicBee, instead of having to try another program. If I do drag and drop, do I have to remove the sd card first or can it be done through the phone?

    Also, I am liking the MusicBee theater mode for my music manager on my laptop much more than iTunes (which I've been using for years).
    musicbee-theatermode.jpg
    04-05-2014 09:14 AM
  19. Madam ImAdam's Avatar
    I must have spoke too soon... a problem is returning.

    In MusicBee, I have just added an album to the 16GB playlist that I successfully synced last night. Then, I attached the phone and re-synced with the updated playlist. The program scanned the phone and added the new album in around one minute. I can see the new album on the sd card through the MusicBee program and in windows file explorer. Everything looks great. Eject the phone using the MusicBee "safely remove device", go to music hub on the phone and NO NEW Album to be found!!!! Why oh why is this so difficult?
    04-05-2014 10:16 AM
  20. rodrigoa81's Avatar
    You can copy the playlist directly with the file explorer, in order to do that follow these steps:

    1) Plug the phone to the PC
    2) There should be two drives, one called Phone and one called SD card, open the Phone drive.
    3) On windows explorer go to the Tools Menu and select folder options
    4) Go to view and select "show hidden files, Folder or drives" and clic on apply and then OK
    5) Open the music folder located on the phone drive
    6) There you will see a folder called playlist, open it and paste you playlist there.

    The playlist should be store in the phone in order for it to work, id doesnt work from the SD card.

    Hope this helps.
    04-08-2014 02:35 PM
  21. Madam ImAdam's Avatar
    You can copy the playlist directly with the file explorer, in order to do that follow these steps:

    1) Plug the phone to the PC
    2) There should be two drives, one called Phone and one called SD card, open the Phone drive.
    3) On windows explorer go to the Tools Menu and select folder options
    4) Go to view and select "show hidden files, Folder or drives" and clic on apply and then OK
    5) Open the music folder located on the phone drive
    6) There you will see a folder called playlist, open it and paste you playlist there.

    The playlist should be store in the phone in order for it to work, id doesnt work from the SD card.

    Hope this helps.
    Thanks I will have to try that with a different, smaller playlist, as the one I'm trying to sync is too large for the phone storage.
    04-09-2014 04:04 PM
  22. Stephen Pedersen's Avatar
    Welcomes to Microsoft's Windows Phone. Microsoft has been silent on this issue. I've heard about thirty different ways to get it to not duplicate and show the data, but it still gets corrupt. If not right away then after a few days. I'm very annoyed by this. I guess if Iwant a hassle free music experience go to iPhone. Their music software is superior, and need I say-- functional.
    04-09-2014 06:17 PM
  23. Arlan Henry's Avatar
    Didn't want to make a duplicate post so I'm glad I found this. I have the EXACT same issue. I have tried EVERYTHING. A full format, booting up the phone with the card in, and selecting Yes to use the sd card creates the folders, "Music," "Pictures," "Documents," "Videos," "Whatsapp".

    My issue is also with adding content. I've noticed that I can add about 16-20GB of music before the card gets corrupted (64 GB MicroSD class 10).

    I also find that certain playlist files or album art trigger the corruption, usually with an error message during the copying process saying "An unexpected error occurred. Cannot copy file... Because the device may have stopped or have been disconnected" and messages of the type. After you get that message for the 1st time the card is now officially corrupted.

    I'd remove the card from the phone, insert it into the sd slot on my pc and run a chkdsk /f H:

    This corrects the errors and more files can be added to the card but the phone will not recognize the files. When I go to settings and phone storage to check the breakdown of files on the sd card, the files will be listed under the category "Other" instead of Music+Videos.

    So I concur that this is a very frustrating process.

    If I use a 32GB card that is in my Samsung Galaxy Note, only SOME of the songs will register with my music player.

    I have 25 GB + of music that I want on my memory card to save space on the phone's memory but alas. 😒
    Madam ImAdam likes this.
    08-01-2014 10:13 AM
  24. Arlan Henry's Avatar
    08-01-2014 11:04 AM
  25. yeewiz's Avatar
    My issue is also with adding content. I've noticed that I can add about 16-20GB of music before the card gets corrupted (64 GB MicroSD class 10). I also find that certain playlist files or album art trigger the corruption, usually with an error message during the copying process saying "An unexpected error occurred. Cannot copy file... Because the device may have stopped or have been disconnected" and messages of the type. After you get that message for the 1st time the card is now officially corrupted.
    I don't see enough background on that card you're using, but based on my experience, you probably have a bad card and should replace it. I had a similar experience with a 64GB SanDisk Ultra microSD card on a Surface Pro 2. No amount of formatting or chdsk'ing would help, it would format and chkdsk just fine. If I copied a 2GB file or files, then I would get same error message as you got. Replaced, card, no more heartbreak.
    08-01-2014 01:08 PM
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