1. endlesslumia's Avatar
    Hi all,
    I've just got my new 625 and want to copy contacts, texts, apps, settings pictures etc,,,,(everything basically) from my 520 to my 625.
    I've got text backup on, app backup on and settings backup. Photos auto upload to the cloud too. When i log in my windows account on the new phone set-up and connect to wifi, nothing happens.....i get no list of backups to restore from. This is without a sim in the new phone may i add....

    How do i set by step get my apps, texts, contacts, settings and photos on my new phone????

    the easy transfer doesn't even say there are any contacts to copy over?? there are loads!

    help appreciated

    thanks
    05-20-2014 03:19 AM
  2. ShreyansShah's Avatar
    first of all, make a manual backup.
    this should show there is a backup in the cloud.
    wp_ss_20140520_0001.png

    then, make sure, u have setup ur new phone with the same id as ur old phone.
    u will be able to restore everything.
    apart from that, u can use an app called "Transfer my data" from Nokia, which AFAIK can transfer contacts and msgs.
    05-20-2014 04:04 AM
  3. endlesslumia's Avatar
    i've made a manual backup and it says "last backup 30 seconds ago"

    i then log into my new phone under the same email address i started my old 520 in and nothing happens even when i set my wifi up during the startup process.

    i've used transfer my data and it does nothing. it says there are no contacts and it won't do anything else.
    05-27-2014 09:18 AM
  4. cndspec's Avatar
    I believe that you need to have cellular data on to trigger the setup from backup screen.
    05-27-2014 09:29 AM
  5. dKp1977's Avatar
    I believe that you need to have cellular data on to trigger the setup from backup screen.
    Not if his device is on GDR3 (or even WP 8.1 for that matter). Pre GDR3 adding a WiFi connection happened after the backup restoration process. With GDR3 Microsoft thankfully changed this behavior.

    Wondering though if the OP for some reason acidentally skipped the restore screen when setting up his new shiny toy (maybe out of pure excitement :) ).
    05-27-2014 09:42 AM
  6. endlesslumia's Avatar
    how do i restore this screen then?? if i did skip it?
    05-27-2014 09:55 AM
  7. endlesslumia's Avatar
    it gives me the option to log into a nokia account....it just does nothing after . i didn't have a sim card in at the time,,,only wifi. are apps supposed to just start to download>?
    05-27-2014 10:04 AM
  8. dKp1977's Avatar
    You can't access the restore option once setup is completed. You will have to perform a hard reset and start from scratch.
    gkrew likes this.
    05-27-2014 11:00 AM
  9. endlesslumia's Avatar
    that's what i've done....twice! hard reset on my lumia 625 - logged into my nokia account and nothing happens?
    05-27-2014 02:11 PM
  10. endlesslumia's Avatar
    that's what i've done....twice! hard reset on my lumia 625 - logged into my nokia account and nothing happens?
    05-27-2014 02:26 PM
  11. dKp1977's Avatar
    You're Nokia account won't help you there. Backups are synchronized using your Microsoft account.
    05-27-2014 02:53 PM
  12. endlesslumia's Avatar
    sorry microsoft account then...got mixed up
    05-27-2014 03:04 PM
  13. endlesslumia's Avatar
    SOLVED - Inserted new sim card and logged into Microsoft account and the backup was available for restoration.
    06-30-2014 04:22 AM

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