1. Windows Central Question's Avatar
    After the most recent update, my Nokia Lumia 1020's apps do not work at all! After pressing the app it just goes straight into the home screen again. Not even apps that came preloaded on the phone work. From the camera to the maps nothing loads. Any ideas?
    06-12-2015 07:51 AM
  2. xandros9's Avatar
    1. stupid question but did you restart the phone?

    2. you may have to erase the phone and start fresh - using the WP Software REcovery tool on a PC is advisable.
    06-12-2015 08:50 AM
  3. Sarveshwar's Avatar
    Try a reset. It should work.
    06-13-2015 09:30 PM
  4. Sarveshwar's Avatar
    Way to reset:

    Settings -> About -> Reset your phone.
    06-13-2015 09:34 PM
  5. xandros9's Avatar
    remember, a hard reset erases all data, make sure photos and stuff are backed up.
    06-19-2015 12:59 PM

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