Store says I no longer own Sonic CD?

[speedtouch]

I recently moved from a Lumia 710 to a Lumia 620. On my Lumia 710 a while back I took advantage of the freebie Sonic CD offered by Nokia Apps. Great fun! When I come to installing it on my Lumia 620, the Store says I do not own it and it wants me to pay again. What the heck? Just for kicks I got on my Lumia 710 and went to the Store to pull up Sonic CD and it too says I do not own it and must purchase again. Though, Sonic CD is installed and playable on my Lumia 710.

What happened? Is there a way to get the store to recognize I got this game through the Store previously? I sure would like to get this on my Lumia 620.

 

[WavingReds]

If you got it for free from Nokia then it's been pulled off the store for some odd reason >.>

 

[TechAbstract]

Switch region to China in phone Settings->Language+Region, reboot phone and download it in Nokia Collection. Hopefully the Chinese store still have it for free.

 

[speedtouch]

Switch region to China in phone Settings->Language+Region, reboot phone and download it in Nokia Collection. Hopefully the Chinese store still have it for free.

Ok, I'll give that a try. Thanks.

 

[TooMuchPower]

Switch region to China in phone Settings->Language+Region, reboot phone and download it in Nokia Collection. Hopefully the Chinese store still have it for free.

I just tried doing that, however it doesn't work =( ... I too also downloaded Sonic CD for free when they had it last month and now I can't get it back.

 

[Erickson187]

I was able to reach out to the windows phone support and they were able to have me buy the games and then refund me the money, so I was able to get the ones with achievements for free

 

[AdyCarter]

Thank you for that tip, I just successfully did the same.

 

[speedtouch]

I was able to reach out to the windows phone support and they were able to have me buy the games and then refund me the money, so I was able to get the ones with achievements for free

I also tried the Chinese settings with no luck. I'll go the route of Windows Phone Support. Did you call them, email them, tweet them? How did you get in touch?

 

[Mark Everingham]

The buy button doesn't necessarily mean repay for it, I had the same problem moving to my new phone, all my paid apps said "buy" but it didn't charge again. if it is the identical app you will not be charged twice for it, if it is a different version of the same app, ie a nokia released one compared to a sega one then you will be charged again. also try logging into your account on a computer and your account history should show the game and you may be able to reinstall the game magically from there.

 

[TechAbstract]

I also tried the Chinese settings with no luck. I'll go the route of Windows Phone Support. Did you call them, email them, tweet them? How did you get in touch?

lol guys. I just checked and Sonic CD and SMB2-SE are still there in the Chinese marketplace for Free. Switch to China Region in Settings and reboot your phone (reboot is a must after changing country to China). After it booted back to homescreen, go to marketplace search for Sonic CD or SMB2-SE for super monkey ball 2. Another way is find any nokia app and click on "More from Nokia Corporation", then you should see the rest of the Nokia apps.

 

[speedtouch]

lol guys. I just checked and Sonic CD and SMB2-SE are still there in the Chinese marketplace for Free. Switch to China Region in Settings and reboot your phone (reboot is a must after changing country to China). After it booted back to homescreen, go to marketplace search for Sonic CD or SMB2-SE for super monkey ball 2. Another way is find any nokia app and click on "More from Nokia Corporation", then you should see the rest of the Nokia apps.

That's the trick! I did that just now and downloaded Sonic CD. I could not find it in the Nokia Collection, but once I searched for it I was able to find it and install. Last time I did not reboot. Thanks a lot! Last time I did not reboot.

 

[alky13]

Does it still work? And which region of China? There are Hong Kong and others.. thanks in advance!