Did you buy the Starter pack in Zoo Tycoon? Here is the solution

[Aero_Smash]

From Microsoft:

Hey all Zoo Tycoon Friends players! Some of you have reported purchasing the Starter Pack but not receiving your items. If this has happened to you, please email ztfsupport@microsoft.com with your gamertag (the name on the top of your screen) so we can get this fixed for you. Thanks!

 

[Laura Knotek]

Thanks for sharing this information. It will be helpful to members having issues with this game.