Custom text tones apparently don't work with email addresses

[Talldog]

My company's paging system can use text messaging (pagers don't work where I live), so I really need a custom text tone for that one contact. Unfortunately, after a bunch of testing it appears that the contact is not recognized if the text message is coming from an email address. Am I missing something?

 

[pmhgeneral]

Do you have that email associated with a contact I would think that need to be done.

 

[luk3ja]

Did you save the contact by tapping the sender in the text message?

 

[Talldog]

I already had a contact set up for this email address and when I tap on the sender in the text message, it goes right to the correct contact. But there's something missing in the linkage between Messaging and Contacts. I should see the sender name in Messaging as "Pager" because that's the name of the contact, but I don't. I see the email address as the sender name, as though it doesn't recognize the contact the email address belongs to. I also have a contact for my home email address, and it exhibits the same behavior if I send a text from email.

 

[pmhgeneral]

I don't see this happening for emails, I do know it works for text messages.