sarah3585
New member
I bought my phone online at CPW but no charging plate sent through (Windows upgrade sticker included though). I spoke to them and I was told that this was only on the red model, they said they could only credit me with ?15 but thats all they could do. I thought the charging plate was only worth ?20 so I didnt mind too much but since I have found it is worth ?45 I want to pursue it.
Can anyone confirm they have a black lumia 820 with the free charging plate. I believe rplyons was due to get sent one and I can see his invoice looks the same as mine so hopefully I can get it?
It seems judging by the various answers CPW are giving nobody really has a clue which is disappointing as I had hoped for better service.
That's rubbish, no where on the website does it state it's only for red or in my case contract only. I would defiantly pursue it. There seems to be a real lack of knowledge with CW staff over the free charge plate with the offer changing every few minutes depending on who you speak to.