View Poll Results: Lumia 920 satisfaction survey

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  • Very happy and strongly recommend it to friends

    467 61.05%
  • Happy with it. No much complaint

    176 23.01%
  • Average just a normal smartphone, with some pros and cons

    60 7.84%
  • It performs worse than some of my previous phone (including other os)

    35 4.58%
  • Not good, better switch to other smartphone

    27 3.53%
08-14-2013 06:36 AM
144 ... 456
  1. In Limbo's Avatar
    So here's my experience: I got my Lumia 920 on launch day. Between then and now, I've been through eight replacements. Despite all of this, I love this phone more than any other phone that I have ever owned. Fifty percent of the reason is because Nokia Care was amazing. They didn't make things difficult and they worked with me to get a "perfect" phone. For those who are ready to bash me, I apologize for being frank, but there were clearly quality control issues with this phone in the beginning. Whatever the case, Nokia got it sorted out because my phone is flawless now. :)
    06-25-2013 06:17 PM
  2. Richard Tao's Avatar
    personally, I m very satisfied with this phone, battery is decent after 2 or 3 weeks use, design is very beautiful, I just don't understand why so many people prefer Samsung than this phone. I just hope Microsoft could speedup a little up to polishes the OS, and figure out a way to attract enough attention from the App development community: don't get me wrong, I have no or little complaints about the quantity, but the quality of app comparing with their counterparts in android ir IOS .
    06-29-2013 01:59 AM
  3. Jeff Merritt1's Avatar
    Best phone I have ever owned. My wife loves hers as well. I will never buy another phone from HTC, Samsung, or Apple....I am very content.
    07-02-2013 02:12 AM
  4. Andreas H's Avatar
    I'm satisfied with the Lumia that I bought a few accessories to rock it. Items I bought are

    Purity pro wireless headphones
    JBL speakers
    Nokia cases in different colours
    Nokia Bluetooth receiver
    Did you buy the MD-310? How does it work for you? Any issues?
    07-02-2013 02:30 AM
  5. Vicsexton's Avatar
    Lovin' it
    07-08-2013 08:43 AM
  6. Tup3x's Avatar
    I love the user experience, smoothness, productivity and video recording. Extremely disappointed about photo quality though. Easily the worst camera out of my three smartphones. I think it's defective but it seems to be hard to get it fixed...

    Add notification bar similar in functionality to android, better multitasking that works similar to android and file manager, and it would be pretty much perfect. Well, browser could use text reflow and some other features (back/forward buttons without the need to redownload the page every time).
    My phone had faulty camera and it has been replaced now and the difference is like night and day. Forget what I said about the camera before.
    07-08-2013 11:55 AM
  7. phasar's Avatar
    How can someone claim to be satisfied with a device they've had replaced 3 or 4 times in less than nine months? That's just blind homerism!! I wish people would stop comparing the 920 to the iPhone, the iPhone functions, you can't even reset your 920 without sending it to Nokia because of the wheels of death. Say what you want about the iPhone, but it works. The fact that Nokia/ WP promotes live tiles as their main selling point is disgraceful when you consider the live tile/ lock screen function is the most unreliable feature on the phone.
    07-15-2013 02:18 PM
  8. hugo_hernand's Avatar
    I strongly believe that this is the best smartphone so far.
    It has everything you need: entertainment, cool apps available for free, high-definition camera, awesome design and it is actually, a very resistant phone.
    If youre an office person, then you wont miss anything new synchronizing your phone with your Outlook account, getting reminders and new emails at a high speed internet connection. Say goodbye to the freeze screen, since the snapdragon processor together with Windows 8, makes the perfect combination. Office available, with all the PC features. All documents are readable and editable.
    I can highly recommend this phone You wont be dissapointed. :D
    ericjojo likes this.
    07-15-2013 04:13 PM
  9. hugo_hernand's Avatar
    Hi! Everything sounds like it's a wrls carriers problem. I have never had issues like yours with my Lumia 920. My livetiles are up to date every single minute; no overheating; no dropped calls and of course, no signal problems. Anyway...hope you get those isues resolved, 'cause trust me: This is a great phone! Best camera ever, even better than several professional cameras. The offline maps feature, it's outstanding and the maps are up to date. I'm completely happy and sure that you will be, too. Best of luck!
    07-15-2013 04:26 PM
  10. Carlos Garcia Lira's Avatar
    Awsome! the best smartphone I have, (I have used every OS), loving the way that everything can be shared, the connection with my xbox 360, the achievements and the NFC is basic for me. WP and Nokia, you are doing it right!
    07-15-2013 06:29 PM
  11. MindtakerWP's Avatar
    In love
    07-15-2013 10:42 PM
  12. TechAbstract's Avatar
    I've had Apple, Samsung, HTC, and LG. This one beasts them all. Best all-around phone I have used.
    Jonathan Piferrer likes this.
    07-15-2013 10:48 PM
  13. Patrick Drews's Avatar
    The 920 is probably my worst smart phone ever. Have the white 920 on At&t. In 8 months I'm on my 4 replacement, and was ready for my 5th yesterday after it bricked...AGAIN. But, after waiting for several hours, and then while talking with warranty replacement on the phone, I tried one last hard boot, and it came up.

    Bluetooth only connects to my vehicles if I turn the car on, then reboot phone. People can never hear me (all 4 replacements were the same, so it's not a fluke). My guess is most people rarely use the phone for actual phone - I rarely do as well, but when I do, the person on the other end just rips on me and my Windows Phone on how crappy the quality is. I used iOS for years, and never really liked being an Apple user, but was a jailbreaker, and then it fit my needs and was a very critical tool. I bought and iPhone 5 a week before the 920's came out, then sold it and got the Lumia right away. Biggest mistake I ever made. It's a solid piece of hardware, and has a camera that only the new 1020 can beat. Windows Phone 8 is really poor and years behind.

    I wish Microsoft would just scrap the platform, and buy into iOS and get all their apps and integration on iOS or Android. Most anyone I know that went from iOS to Windows Phone 8, have gone back eventually. It seems just the Android users and previous Windows 7.x users have joined to WP8 forces, and have really loved the new Lumia's and HTC phones. Which tells you how bad WP7 has been, and Android (never used Android, so I can't criticize very much). I used to be a big Windows Mobile 3.1 person back in the day as well before going to iOS. It was the hardest thing for me to do. As an IT Pro, I need constant mobile communication and it needs to be efficient and easy and reliable. Unless I reset the phone every month or so, the battery life eventually crushes the phone in 5-6 hours with no use at all. After a reset and all the same apps and settings installed? Anywhere from 16-24 hours life, and usually reports 1+ days remaining. Windows Phone 8 can't do it, and is light years behind iOS. I have a couple weeks before I have a family plan line eligible for upgrade, and will be heading back to iOS, and doubt I will ever hold a Windows Phone again.

    I really think it's impossible to get 4 devices of all the same spec in 8 months time, and attribute it to just bad luck. No one has that kind of luck, bad or good. I want to love it and want it to be a good phone, but I'm just making too many sacrifices and not being able to have a functional device that I can trust, day in and day out.

    Nokia has alway been a favorite of mine, and between them and Motorola, always had the best hardware, it's jut too bad Microsoft has brought Nokia to it's knees.
    07-21-2013 12:57 PM
  14. Jonathan Piferrer's Avatar
    I changed to L920 after having for one month L720...

    Its a great improve for L720, camera and screen are GREAT, overall very satisfied, my only complains are: 1) battery life could be better 2) heavy

    07-25-2013 08:54 AM
  15. b c2's Avatar
    Nokia 920 completely crashed and stopped working, all three buttons on the side of the phone just became unresponsive and stopped working. I have received no help at all in order to fix the phone and it has been incredibly frustrating with my wedding approaching in a little over a week. Needless to say it is not easy to speak good things about the windows phone right now (nokia 920) and being in seattle you would think that would be easy
    08-01-2013 01:36 PM
  16. polomint's Avatar
    Ive had my 920 for about 4 months and its never given me any problems, but now it seems that the connection between the glass and the back has come apart, i can now push the squeeze the top left of the phone and it creaks and moves :( i am assuming i should be able to get it replaced...
    08-01-2013 02:10 PM
  17. TechFreak1's Avatar
    Ive had my 920 for about 4 months and its never given me any problems, but now it seems that the connection between the glass and the back has come apart, i can now push the squeeze the top left of the phone and it creaks and moves :( i am assuming i should be able to get it replaced...
    You should be able to do under warranty, It will be almost 8 months since I have had my L920 and no major issues. I have had it lock up i think 3 times or something randomly pre portico (this was in Feb this year) since then I have had no issues.
    08-02-2013 03:49 PM
  18. index1366's Avatar
    I got it today, so far absolutely satisfied and happy as hell, doing well on the first charge, can't hold myself back from it, can't get it out of my hands :D. Did a soft reset as soon as I got home, just in case, and now it's on its first charge.

    Overall, I'm a very happy customer :).
    08-05-2013 06:09 AM
  19. Shodan_HR's Avatar
    hi there, so this happend some time ago

    android is not my natural habitat (cant get used to it) so after a nearly two months i`bought a nokia device and now i`am back on track! just wanted to share this...
    08-14-2013 06:36 AM
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