[poll] Lumia 920 customer satisfaction

[Plystre]

So tired of my 920, i wish had gone with an 8x or ativ s.

 

[Scooby_Boostin]

The 920 forced me to pay full price for the HTC one but I couldn't be happier. What a great device!!! Can't say the same for the 920.

Sent from my M7 using Tapatalk 2

 

[andraeseus]

um,mmmm, why?

So tired of my 920, i wish had gone with an 8x or ativ s.

 

[Plystre]

um,mmmm, why?

Gonna send it in for service for the third time next week. Now the Wireless charging is faulty.

Err. Why does some Words get big letters automatically? :O

 

[andraeseus]

Gonna send it in for service for the third time next week. Now the Wireless charging is faulty.

Err. Why does some Words get big letters automatically? :O

I think ur having a string of bad luck and hardware failures. Sucks. Hope they fix it right for ya

 

[mprebich]

Finally got through to Nokia Care center yesterday evening. Was told the mainboard had to be replaced.
After some searching, I found many posts of others who?ve had swapped boards, and some that still had problems after that. Eventually, in most cases, the unit was just replaced. I can?t understand how Nokia expects anyone to accept back a two month old L920 (purchased for p25,000 = $600+) that has basically been ?refurbished?.
No original purchaser wants a refurbished phone after just two months.
Philippine buyers beware. If you have any problems with your phone, Nokia considers it to be just tough luck, and you?ll end up with a refurbished phone with little if any resale value.
Read the details here:
http://www.facebook.com/nokiaphilip...ffset=0&total_comments=8&notif_t=feed_comment

 

[mprebich]

Nokia Phils replaced the unit with a new one.

Great support!

 

[hegalong]

sorry Nokia, im not happy. i wish i grab the xperia Z or the S4...
P.S. typing on my iphone4.

Edited:
Adding to my frustrations, this phone was slided and fell above 4 feet. It showed a dent at the corner left resulting to a lifted black panel display from the soft case. With this, I ordered an otterbox
And also, my iphone 4 was more robust than this 92 because it was dropped several times without a protective case.

 

[phasar]

Nokia really dropped the ball on this one. And don't even think about doing a factory reset, you might as well get the phone replaced, can't believe they still don't have a fix for that!

 

[Hans820]

In terms of productivity I can definitely reply emails, messages, etc faster on my Z10. However, as a "fun, social" smartphone, the 920 is more fun and I am very happy with it so far. Yeah sure apps wise it is still lagging behind the Big 2 and there are some quirks about the OS that you will either put up with them or turn you off WP completely, but for me, it is a great smartphone. Just wish I could add microSD...

 

[metalchick719]

Very happy with my 920 and would strongly recommend it to friends. I love this phone!

 

[Talderon]

Hell, my 21 year old son decided to junk Android and go with me to the Lumia 920. Loves it!

 

[Only Mama Knows]

I love my Lumia 920 when it's working. I say "when it's working" because I am already on my third device. The first one had severe battery drain and bricked on factory reset. The second had the incoming call speaker go out. So far the third seems to be fine, but I'm only on day 2 with it.

 

[tgzgeorge]

I'm satisfied with the Lumia that I bought a few accessories to rock it. Items I bought are

Purity pro wireless headphones
JBL speakers
Nokia cases in different colours
Nokia Bluetooth receiver

 

[sankyaku]

I got my 920 when it launched and its a good phone. I would recommend it to a casual phone user. Personally it falls short, not having good multimedia capabilities with limited codec support. The camera is really not that great, I think the N95 takes superior pictures. I can't put all the blame on Nokia, most of it is Microsoft's fault. But Nokia should have done some customization with WP8 to fill in the gaps where Microsoft has missed.

I love Nokia and I want to keep in buying there phones but I feel they are being to limited with the software. I hope, just maybe they might consider using Ubuntu or even Meego(what a lame name)

 

[sharprobert]

Lumia 920 is amazing phone with great looks.having
Windows Phone 8 OS
8.7 MP Camera
Qi Wireless Charging
1.5 GHz Dual Core Krait Processor

 

[Psyk00]

OS is great, but the phone feels like a prototype of 928 pushed to mass market. This is my Second 920 and I have some flashlighting/light bleed on the screen and gaps between the display and body. Don't want to fight with repair center after 4 times sińce I've recieved replacement, but wilk sell it and get of the upcoming Lumias.

 

[Jaripi]

There is some european statistics available now ...

Nokia Lumia 920 has 10% the return rate of the iPhone 5, half that of the Samsung Galaxy S4 | WMPoweruser

 

[Goodeye]

I love my 920. I got it on launch day. However, I took a brief stint with an iPhone 5 and a Google Nexus 4. Now here we are in June and I'm back on my 920. I just couldn't stay away. It is one solid phone and the WP8 is solid as well.

Glad to be back!

 

[paulxxwall]

Awesome phone